Originally published: May 12, 2010
Last updated: May 12, 2010 - 10:51pm
At a press briefing with reporters Tuesday (May 11), Karen Peltz Strauss, deputy chief of the FCC's consumer and governmental affairs bureau, said that the bureau has its eye on the number of closed-captioning complaints that have been coming in since the digital television switch.
"A lot of problems have been created by the transition," she said. She pointed out that the Federal Communications Commission recently put out a reminder of their requirement to file contact information for closed captioning complaints with the commission." She said a second notice will be coming out, likely by later this week, advising consumers of how to access that information so they can contact the stations directly. The FCC said in a notice April 27 that despite a March 22 deadline for submitting that contact information, "many stations" have still not submitted it.
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