More Data: Pocket Dialing

In response to my recent blog post regarding the harmful consumer practice of pocket dialing, I received a letter from Kelly Dutra, the Director of the Washington County Consolidated Communications Agency (WCCCA) in Beaverton, Oregon. The letter begins, “I read with interest the Business Week article ‘FCC Commissioner: Butt-Dialing is Taxing 9-1-1’ and let you know you are right on target. They account for over 30% of our wireless 9-1-1 calls. In 2005 we installed a system that all wireless calls must pass through to make it to a Calltaker. The wireless 9-1-1 caller must speak or press any key for the system to recognize it as an actual call to be passed through.”


More Data: Pocket Dialing