Remarks of Commissioner Jessica Rosenworcel at 15th Annual 911 Awards and 50th Anniversary

Today let’s celebrate the history of Hayleyville (AL)—and the present of 9-1-1 by bestowing honors on some dynamic individuals and organizations: Tamika Greer, Roger Marshall, Cheryl Kagan and the 9-1-1 programs from Monmouth County (NJ); Orange County (FL); and the District of Columbia. They deserve our righteous praise and deepest gratitude.  But I believe we celebrate 9-1-1 best by securing its future. I think that means three things:

First, let’s talk about our 9-1-1 operators: In the Standard Occupational Classification, the Office of Management and Budget classifies them as clerical workers. That’s not right. They are first responders—protective service professionals. Second, let’s talk about definitions. We need a collective vision for next generation 9-1-1.  For next generation 9-1-1 to live up to its promise, we need seamless interoperability—and a common definition. Third, let’s talk about funding. We know that we will not realize the potential of next generation 9-1-1 without coming up with new systems to support emergency communications. 


Remarks of Commissioner Jessica Rosenworcel at 15th Annual 911 Awards and 50th Anniversary