Silencing the Messenger: Communication Apps Under Pressure

Internet freedom has declined for the sixth consecutive year, with more governments than ever before targeting social media and communication apps as a means of halting the rapid dissemination of information, particularly during anti-government protests.

Public-facing social media platforms like Facebook and Twitter have been subject to growing censorship for several years, but in a new trend, governments increasingly target voice communication and messaging apps such as WhatsApp and Telegram. These services are able to spread information and connect users quickly and securely, making it more difficult for authorities to control the information landscape or conduct surveillance. Internet freedom has declined for the sixth consecutive year, with more governments than ever before targeting social media and communication apps as a means of halting the rapid dissemination of information, particularly during anti-government protests. The increased controls show the importance of social media and online communication for advancing political freedom and social justice. It is no coincidence that the tools at the center of the current crackdown have been widely used to hold governments accountable and facilitate uncensored conversations. Authorities in several countries have even resorted to shutting down all internet access at politically contentious times, solely to prevent users from disseminating information through social media and communication apps, with untold social, commercial, and humanitarian consequences.