Originally published: March 21, 2012
Last updated: April 4, 2012 - 9:25pm
Verizon told Sen Jay Rockefeller (D-WV) that it will ban certain third-party charges on its customers' landline phone bills.
Sen Rockefeller, the chairman of the Senate Commerce, Science and Transportation Committee, held a hearing last summer to examine unwanted third-party charges, a practice known as "cramming." His committee's investigation found that phone companies placed $10 billion in third-party charges on customers' landline phone bills over the last five years and that a large percentage of those charges were unauthorized. Some people unwittingly enrolled in services by submitting their phone number to companies online or by agreeing to services over the phone. Others never did anything to participate in the programs but were charged anyway.
Sen. Amy Klobuchar (D-MN) called on the national phone companies to join Verizon in banning third-party charges on consumers' landline phone bills. Sen Klobuchar sent letters to AT&T and CenturyLink urging them to ban the practice.
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