AT&T seeks telecom rule change


Author: Frank Vinluan

AT&T wants to change a rule in North Carolina that prevents the company from using its new TV offering - or any of its other services - to try to keep customers when they call to switch to new providers. A little-known state rule prohibits AT&T from trying to win back customers for a week after losing them. The win-back moratoriums remain in only a handful of states in AT&T's footprint. And in North Carolina, the restriction applies only to AT&T. AT&T says the rule is outdated. The company wants the North Carolina Utilities Commission either to apply the rule to all carriers or to get rid of it altogether.
http://www.bizjournals.com/triangle/stories/2008/12/29/story5.html?b=1230526800^1753493

Ratings

Recommendation:
1
Informative:
0
Accuracy:
0

Login to rate this headline.