Daily Digest 4/13/2018 (Why Facebook hearings didn't move the needle on regulation)

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Facebook, Privacy, Regulation

Facebook hearings didn't move the needle on regulation

After more than 10 hours of grilling Facebook CEO Mark Zuckerberg, Congress is no closer to regulating the platform's privacy practices than it was when the hearings started. It's clear that lawmakers haven't coalesced around a regulatory end-goal, even though the threat remains. As House Commerce Committee Chairman Greg Walden (R-OR) put it after the hearing, "I don’t want to rush into legislation minutes after having the first hearing of this magnitude, but certainly if they can’t clean up their act we’ll clean it up for them.” Zuckerberg had a better-than-expected performance. He confidently answered questions, patiently explained the same thing over and over, and was deferential yet decisive with critics. "I felt like he was very forthcoming," said Chairman Walden minutes after Zuckerberg's House appearance ended.

The themes emerging from the hearings:

  • Confusion over the digital ads ecosystem: It was clear from the questions that few lawmakers truly understand how data is used and shared between platforms, advertisers, data brokers and app developers. Several suggested that Facebook provides users' personal data directly to advertisers, and off-point algorithm questions resulted in blank stares and stammers from a baffled Zuckerberg.
  • Conservative censorship: Republicans zeroed in on Facebook's power to censor conservative voices, repeatedly bringing up the platform's takedown of pro-Trump video duo Diamond and Silk and asking if Facebook has controls against internal bias. Zuckerberg said the company has made mistakes in reviewing content, but doesn't think it censors political speech. 
  • Artificial intelligence: Zuckerberg repeatedly said Facebook is developing AI-driven systems to identify fake news and inappropriate content, in addition to increasing its human review team. But no lawmakers pressed him on why it's not a silver-bullet solution to rooting out nefarious content or preventing other types of bias in the review process.
  • Californians were aggressive: Lawmakers representing Facebook's home state — like Sen. Kamala Harris (D-CA) and Rep. Anna Eshoo (D-CA) — had more aggressive and pointed lines of questioning than most of their colleagues, as if they were trying to avoid any appearance that they were giving Zuckerberg a free pass.
  • The trust gap: Even though regulation is not imminent, the lawmakers reminded Zuckerberg that the reason he was sitting in front of them is because they don't trust him or Facebook to adequately protect consumers' privacy. That's why Zuckerberg kept apologizing for the "breach of trust" and said the company would be more responsible.
via Axios

Knowledge Gap Hinders Ability of Congress to Regulate Silicon Valley

With bipartisan agreement, members of Congress said that Silicon Valley needed to be reined in with new regulations. But time and again, when the most pressing issues have landed on Capitol Hill — like gun violence, school shootings, immigration and border control — Congress has declared five-alarm fires only to fail to follow through on major legislation. The current zest for new privacy laws is also likely to stall as lawmakers wrestle with the technical complexities and constitutional vexations sure to emerge with any legislation to control content on the internet. Beyond the typical political gridlock that has stymied action in Congress, technology and the companies that sell access to it are particularly protected. The Facebook hearings revealed a vast knowledge gap between Silicon Valley and the nation’s capital, where lawmakers struggled to grasp how the technology works and which problems — misinformation, sharing of data to third parties or political biases coded into algorithms — needed to be addressed. Inaction does not reflect a lack of will so much as a failure of expertise.

Senators propose legislation to protect the privacy of users’ online data after Facebook hearing

Sens. Amy Klobuchar (D-MN) and John Kennedy (R-LA) will introduce legislation to protect the privacy of users’ online data. Though a bill has not been drafted yet, the legislation would, among other things, give users recourse options if their data is breached, and the right to opt out of data tracking and collection.

The proposed legislation will:

  1. Give consumers the right to opt out and keep their information private by disabling data tracking and collection.
  2. Give users greater access to and control over their data.
  3. Require terms of service agreements to be written in “plain language.”
  4. Ensure users can see what information about them has already been collected and shared,
  5. Mandate that users be notified of a breach of their information within 72 hours.
  6. Offer remedies for users when a breach occurs,
  7. Require online platforms to have a privacy program in place.
via Vox

Data rights are civic rights: a participatory framework for GDPR in the US?

[Commentary] While online rights are coming into question, it’s worth considering how those will overlap with offline rights and civic engagement. We need a conversation about data protections, empowering users with their own information, and transparency — ultimately, data rights are now civic rights.While the US still lacks such data standards, the European Union’s General Data Protection Regulation (GDPR), scheduled to take effect in May, demonstrates a path toward reliable online privacy balanced with transparency. 

There’s plenty of documentation on how the GDPR will affect the practices of consumer-oriented companies and journalism. But the social sector also needs to take note. From civil society organization to think tanks, academia, and philanthropy, these rules will have important, unexamined implications and opportunities outside of Europe. Though the issue isn’t sparking marches and mass protests, data rights should not be left to a few technical experts — or representatives with no tech background. Because data rules affect everyone in different, unequal ways, we need full, informed democratic participation of everyday people. After all, this may be one of the most fundamental choices the US will make over the next decade.

[Hollie Russon-Gilman and Elena Souris work with New America.]

via Vox

FTC Pick Pledges to Monitor Tech Giants

Rebecca Kelly Slaughter, the last of President Donald Trump’s nominees for the Federal Trade Commission, said if selected she would keep a close eye on whether major tech companies are using anti-competitive or deceptive tactics amid growing concerns that they dominate their markets. "Big isn’t necessarily bad on its own," Slaughter told a panel of lawmakers on the Senate Commerce Committee, which oversees the FTC. "But where you have extreme market concentration you have more opportunity for abuse of that market power," said Slaughter, who is chief counsel to Senator Charles Schumer (D-NY). The five-member agency shares a mandate with the Justice Department’s antitrust division to enforce antitrust laws, while its consumer protection division acts against "unfair and deceptive" practices. Washington lawyer Joseph Simons has been nominated to lead the agency, replacing Acting Chairwoman Maureen Ohlhausen. The nominees for the other seats are Republicans Noah Phillips and Christine Wilson and Democrat Rohit Chopra. All the nominees are awaiting confirmation by the Senate.

Uber Agrees to Expanded Settlement with FTC Related to Privacy, Security Claims

Uber Technologies has agreed to expand the proposed settlement it reached with the Federal Trade Commission in 2017 over charges that the ride-sharing company deceived consumers about its privacy and data security practices. After the announcement of 2017’s proposed settlement, the FTC learned that Uber had failed to disclose a significant breach of consumer data that occurred in 2016 -- in the midst of the FTC’s investigation that led to the August 2017 settlement announcement. Due to Uber’s misconduct related to the 2016 breach, Uber will be subject to additional requirements. Among other things, the revised settlement could subject Uber to civil penalties if it fails to notify the FTC of certain future incidents involving unauthorized access of consumer information.

No, Mark Zuckerberg, we’re not really in control of our data

Some 45 times — I was counting — the Facebook CEO told members of Congress that we’re in control of our data, when it’s plainly impossible for most people to figure out how to do so. That makes it hard to buy what he’s selling, even if it’s free. Zuckerberg has never really explained just how much data Facebook collects and what it does with it. “We never sell your data,” he said repeatedly, even though that’s not really the issue. Whenever he was questioned why Facebook collects so much data, he wheeled out: “You have control over your information.” Facebook is hiding behind bad product design. Rather than minimizing the amount of data it collects or setting defaults that truly prioritize privacy, Facebook presents a theater of controls and settings that few people use.

Facebook exits anti-privacy alliance it formed with Comcast and Google

Facebook recently teamed up with Google, Comcast, AT&T, and Verizon in order to kill a privacy law that's being considered in California. The five companies each donated $200,000 to create a $1 million fund to oppose the California Consumer Privacy Act, a ballot question that could be voted on in the November 2018 state election. If approved, the law would make it easier for consumers to find out what information is collected about them and to opt out of the sale or sharing of any personal information. But as Facebook handles the fallout from a privacy breach affecting up to 87 million users, the social network is dropping its public opposition to the proposed privacy law and won't donate any more money to the opposition. That doesn't mean Facebook is actually supporting the ballot question, but the ballot question lead sponsor still chalked this news up as a victory.

'Information Fiduciary' would regulate Facebook without going through Congress

We’re trusting services like Facebook with our data, and that trust should come with concrete legal responsibilities. To make that happen, Yale Law professor Jack Balkin proposes designating cloud providers as “information fiduciaries,” binding them an industry-wide code of conduct modeled after similar designations in law, medicine, and finance. In the abstract, the rule would require Facebook and other companies to not act against user’s interest, leaving courts to decide the penalties when they do. Crucially, Balkin’s fiduciary rule could be put in place by any number of agencies, including state-level legislatures, letting privacy advocates sidestep Congress entirely.

Facebook is in crisis mode. The teacher strikes show it can still serve a civic purpose.

If there’s ever a moment to capture the existential crisis at Facebook, it was these past couple of weeks. But while Facebook CEO Mark Zuckerberg was confronted by members of Congress with his company’s failures, more than 30,000 Oklahoma teachers were rallying at the state Capitol to demand better pay and funding for their state’s struggling schools. It was the teachers’ eighth day on strike. And one of the notable things about the strike is how reliant it has been on Facebook as an organizing tool — a fact that’s true for the teachers strikes in other states. With Facebook’s public approval at an all-time low, public school teachers are among the few who see the social network’s potential as a catalyst for meaningful change. They credit the platform for helping launch one of the most significant grassroots labor movements in recent years. Similar Facebook groups have recently helped people who have common cause find each other.

via Vox
Broadband/Internet

Commissioner Clyburn Remarks before the American Library Association

[Speech] Broadband investment is critical infrastructure investment, which increasingly determines which city, town, or Tribal nation, thrives or not. Broadband is critical in generating sustainable social and economic growth, because like water, roads, railways, electricity, broadband is now fundamental when it comes to a community’s development. I applaud Sen Heinrich’s (D-NM) leadership on the Tribal Connect Act of 2017, which would close an existing eligibility gap that currently prevents some Tribal libraries from participating in E-rate. It would ensure that, in the absence of a Tribal community library, other facilities owned by an Indian tribe, such as chapter houses, longhouses, community centers, and other public gathering places, could be eligible to receive E-rate support. These targeted reforms could help us chip away at the broadband connectivity challenge on Tribal lands, and I firmly believe that the FCC has a statutory duty to support broadband through traditional as well as novel means. 

Lawmakers want Facebook's help providing rural broadband

Mark Zuckerberg appeared on Capitol Hill to talk about data privacy. But several lawmakers from rural parts of the country used the opportunity to ask the Facebook CEO to help bring high-speed internet access to their rural constituents. Facebook has rolled out several initiatives to bring low-cost and free broadband to hard to reach areas of the world, such as India and Africa. Now US lawmakers say they'd like to talk to Zuckerberg about focusing those efforts closer to home. "Next time you visit [West Virgnia], if you would please bring some fiber, because we don't have connectivity in our rural areas like we really need, and Facebook could really help us with that," said Sen. Shelley Moore Capito (R-WV).  Rep. Morgan Griffith (R-VA) said he'd also like to talk to Zuckerberg about bringing high-speed connectivity to parts of his state. "My district is very similar to West Virginia as it borders it," he said. "We have a lot of rural areas. Can you also agree, yes or no, to update me on that when the information is available?" Zuckerberg said he would. And he explained some of the initiatives the company has been working on.

via C|Net

When it comes to Broadband, Millennials Vote with their Feet

[Commentary] If you just look at overall numbers, our population seems to be behaving just like they did in the industrial age – moving to cities where jobs and people are concentrated. Rural areas that lag in broadband connectivity and digital literacy will continue to suffer from these old trends. However, the digital age is young. Its full effects are still to be felt. Remember it took several decades for electricity or the automobile to revolutionize society. Besides, areas outside metro areas lag in broadband connectivity and digital literacy, limiting their potential to leverage the technology to affect their quality of life, potentially reversing migration trends. Whether or not decentralization will take place remains to be seen. What is clear though is that (while other factors are having an impact, as well) any community attempting to retain or attract millennials need to address their digital divide, both in terms of broadband access and adoption/use. In other words, our data analysis suggests that if a rural area has widely available and adopted broadband, it can start to successfully attract or retain millennials. 

[Roberto Gallardo is assistant director of the Purdue Center for Regional Development and a senior fellow at the Center for Rural Strategies, which publishes the Daily Yonder. Robert Bell is co-founder of the Intelligent Community Forum. Norman Jacknis is a senior fellow at the Intelligent Community Forum and adjunct faculty at the Columbia University.]

House Commerce Takes on Paid Prioritization, an Essential Tenet to the Open Internet

[Commentary] On April 17, the House Commerce Subcommittee on Communications and Technology will hold a hearing on paid prioritization -- an issue that is central to the net neutrality debate. While most internet service providers (ISPs) have claimed that they have no plans to block or degrade traffic once the Federal Communications Commission's 2017 net neutrality repeal Order goes into effect (exactly when that will be remains TBD), commitments (or lack thereof) not to engage in paid prioritization have remained a moving target. These commitments are shifting with the political winds, and ISPs are including plenty of wiggle room to allow them to argue they haven’t misled consumers if they eventually choose to offer prioritization deals.To be clear at the outset: A ban on paid prioritization is essential for meaningful net neutrality protections. Some of the most likely threats to the open internet come from paid prioritization -- ISPs speeding up some internet services at the expense of others. Because paid prioritization is a zero-sum game, speeding up some traffic means other traffic is, by comparison, slowed down. 

Ownership

FCC should investigate Sinclair for distorting news, put merger on hold, senators say

A dozen Democratic senators are asking the Federal Communications Commission to investigate Sinclair Broadcasting Group for distorting the news.  The FCC should also pause its review of Sinclair's acquisition of Tribune Media — a merger that could expand the nation's largest broadcaster from 193 stations to 223 stations covering 72% of US homes  — the senators say, to determine whether the deal is in the public interest. The senators are the latest to criticize a recent on-air promotional message read by many of Sinclair's local news anchors warning viewers about "false news" on competing media outlets. The scripted message, aired on dozens of stations in the past few weeks, said many media outlets are publishing "fake stories" and pushing agendas. “We have strong concerns that Sinclair has violated the public interest obligation inherent in holding broadcast licenses," said the senators. "Sinclair may have violated the FCC’s longstanding policy against broadcast licensees deliberately distorting news by staging, slanting, or falsifying information (traditionally known as the news distortion standard),” wrote the Senators Maria Cantwell (D-WA),Tom Udall (D-NM), Elizabeth Warren (D-MA), Ron Wyden (D-OR), Ed Markey (D-MA), Richard Blumenthal (D-CT), Tina Smith (D-MN), Bernie Sanders (I-VT), Jeff Merkley (D-OR), Tammy Baldwin (D-WI), and Cory Booker (D-NJ).

FCC Chairman Rejects Senators’ Request To Review Sinclair’s Broadcast License

Federal Communications Commission Chairman Ajit Pai immediately shot down a request to investigate Sinclair Broadcasting Group for distorting the news, and to pause the review of Sinclair's pending acquisition of Tribune Media. Chairman  Pai said the FCC doesn’t have the authority to revoke licenses based on the content of newscasts. “I understand that you disliked or disagreed with the content of particular broadcasts, but I can hardly think of an action more chilling of free speech than the federal government investigating a broadcast station because of disagreement with its news coverage,” Chairman Pai wrote.

On local broadcasting, Trump Federal Communications Commission “can’t be serious!”

[Commentary] Network news is nationally scripted for a national audience. The New York-based networks such as ABC, CBS, Fox and NBC feed common fare to all their affiliates. That is precisely why broadcasting policy – until the Trump Federal Communications Commission – has expected those local affiliates to use the medium for local news and information. Sinclair’s broadcast licenses mandate the provision of local services, not a de facto new national network with pre-scripted national messages. By original design and follow-on intent, local broadcast stations are not supposed to be the same as television networks. Over the last year-and-a-half, the Trump FCC has serially removed the policies that protected localism.  One last chance remains for the Trump FCC to stand up for localism. The agency (along with the Department of Justice) must approve the Sinclair-Tribune transaction. At the Justice Department, such a decision hinges on the strict requirements of the antitrust statutes. The FCC the test is much broader: whether the transaction is in the “public interest.” It is hard to imagine that the consolidation of communications power to destroy the underlying localism of broadcasting is somehow in the public interest.

[Tom Wheeler is the former Chairman of the Federal Communications Commission]

Government's star witness takes the stand in marathon day of AT&T trial

Economist Carl Shapiro said his analysis of AT&T's purchase of Time Warner shows that US consumers could together pay an additional $571 million in the year 2021 if the deal is approved. "The merger will in fact harm consumers and the harm is significant in terms of the dollar amount," Shapiro testified. Shapiro, who is also a professor at UC Berkeley, outlined three main reasons why he has concluded AT&T's proposed acquisition of Time Warner would be anti-competitive. Shapiro said his research and analysis show the merger would increase the cost to other distributors of the networks owned by Time Warner subsidiary Turner; the merged company could coordinate with Comcast-NBCUniversal to block their programming from emerging online distributors; and AT&T would be incentivized to restrict other distributors' use of HBO as a promotional tool to attract or retain customers for rival distributors Much of Shapiro's analysis had already been introduced in the pre-trial brief presented by the government and was cited frequently by government attorneys as they questioned the previous 18 witnesses. Shapiro was the government's final witness.

AT&T is trying to undercut the government’s star witness in the blockbuster Time Warner trial

With the Justice Department's top antitrust attorney, Makan Delrahim, looking on from the government's table, AT&T's witness claimed that regulators' economic analysis of the Time Warner deal is "theoretically unsound" and riddled with inaccurate assumptions. "The evidence doesn't support the government's claim that this transaction will harm consumers," said Dennis Carlton, an economist from the University of Chicago's Booth School of Business. His own competing study, he said, found that consumers could end up facing lower prices, not higher. Carlton's testimony threatens to undercut that of the government's own star witness, Carl Shapiro, economist at the University of California, Berkeley. As Carlton criticized Shapiro's economic model as "very complicated," U.S. District Court Judge Richard Leon interrupted to agree with that description. "It's like a Rube Goldberg contraption," he said, reflecting skepticism about a core piece of the Justice Department's case.

Colorado Civic Group Pushes to Buy Embattled Denver Post From New York Hedge Fund (New York Times)

Government & Communications

President Trump, Having Denounced Amazon’s Shipping Deal, Orders Review of Postal Service

President Trump abruptly issued an executive order demanding an evaluation of the Postal Service’s finances, asserting the power of his office weeks after accusing Amazon, the online retail giant, of not paying its fair share in postage. In the executive order, issued just before 9 p.m., President Trump created a task force to examine the service’s “unsustainable financial path” and directed the new panel to “conduct a thorough evaluation of the operations and finances of the USPS” The president does not mention Amazon in the order, but it is clear that he intends for the panel to substantiate his repeated claim that the financial arrangement between the Postal Service and Amazon, its biggest shipper of packages, is a money loser. Postal Service experts and even Trump’s own advisers have privately urged him to back off the accusations, noting that the huge number of packages shipped by Amazon is actually helping to keep the Postal Service financially solvent. While the service has consistently reported net losses for a decade, much of its financial woes are the result of a prolonged decline in the volume of marketing mail and first-class mail. The service makes money on packages, and Amazon is the service’s biggest single shipper of packages. Trump’s repeated attacks on Amazon have focused in part on the company’s billionaire owner, Jeff Bezos, who also owns The Washington Post. 

Stories from Abroad

Benton (www.benton.org) provides the only free, reliable, and non-partisan daily digest that curates and distributes news related to universal broadband, while connecting communications, democracy, and public interest issues. Posted Monday through Friday, this service provides updates on important industry developments, policy issues, and other related news events. While the summaries are factually accurate, their sometimes informal tone may not always represent the tone of the original articles. Headlines are compiled by Kevin Taglang (headlines AT benton DOT org) and Robbie McBeath (rmcbeath AT benton DOT org) -- we welcome your comments.

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