A lack-of-reality program

Was the NTIA's digital-to-analog TV converter box coupon program destined to fail? The coupon program "was supposed to help everyone who was losing a piece of equipment that was perfectly functional — their (analog) TV," says Kimmelman. "Instead, at every stage — from the drafting of the (DTV) bill to actual implementation — this program was set up to fail." As envisioned by Congress, digital TV was supposed to give "free" TV, a fixture in U.S. living rooms for more than 50 years, a much-needed face lift. Instead, the program got so bogged down that lawmakers, in the midst of dealing with an epic financial crisis, had to run to the rescue. Why did the program go off the rails so badly? Interviews with more than a dozen current and former NTIA officials, consumer advocates, White House personnel and others suggest a combination of factors. Among them: bureaucratic bumbling, penny-pinching, NTIA's narrow interpretations of provisions in the DTV bill, and relentless warring about money between Republicans, who wanted to spend as little as possible on the DTV transition, and Democrats, who had concerns about funding from the start. Some sources would speak only on the condition of anonymity because they're not authorized to comment publicly and fear retribution from current and former employers.