Learning, and Profiting, from Online Friendships


Source: BusinessWeek
Author: Stephen Baker

Companies are working fast to figure out how to make money from the wealth of data they're beginning to have about our online friendships. They're finding that digital friendships speak volumes about us as consumers and workers, and decoding the data can lead to profitable insights. Calculating the value of these relationships has become a defining challenge for businesses and individuals. Marketers are leading the way. They're finding that if our friends buy something, there's a better-than-average chance we'll buy it, too. It's a simple insight but one that could lead to targeted messaging in an age of growing media clutter.

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