Google drops Nexus One early cancellation penalty to $150 after federal review
Headline Rating
Ratings:
Recommendation:
Informative:
Accuracy:
Google said Monday it is lowering a fee it charges Nexus One customers who cancel service for their phones early following a review by the Federal Communications Commission into the charge. The company said it has reduced its "equipment recovery fee" to $150 from $350 for customers who cancel service subscriptions with T-Mobile after 14 days and within 120 days of purchasing the phone. Customers who cancel subscriptions within 14 days aren't charged penalties by Google. The recovery fee provoked a backlash among consumers and public interest groups. Coupled with T-Mobile's $200 own early termination fee on service for the phone, the charge from Google could make returns of the Nexus One handset cost customers as much as $550.
