Local government web use 'disappointing'

Local council websites barely improved during 2009 in the U.K., reveals a report. Many sites got harder to use and saw visitor dissatisfaction increase, found the annual review by the Society of IT Managers (Socitm). Although the numbers of sites rated excellent did increase, this was offset by others that fell behind. The report warns that the pressure on websites is likely to grow as budget cuts bite and web-based activism and journalism take off.