FCC Consumer Advisory Group Discusses Spectrum, Bill Shock and More

The Federal Communications Commission's Consumer Advisory Committee met on June 30, discussing white space spectrum usage, National Broadband Plan implementation concerns, and broadband accessibility to tribal lands and people with disabilities.

Lawrence Daniels presented the Consumer Protection Working Group's recommendations. He spoke of a potential product or service that will provide consumers with the information they need before they purchase a broadband subscription, computer, phone, or other device that is Internet-connected. He sought input from the CAC on the best way to balance giving basic information to consumers and inundating them with too much data.

The Broadband Working Group presented recommendations as well. Group member Lew Craig said the group has focused on shifting Lifeline and Link-up programs from wireline to wireless service. They advocated having discounts that apply to wireless the same way that it applies to wired service. The committee discussed the costs of making the transition, and agreed to seek out possible cost solutions. They also recommended that basic calling service should never be cut off from a consumer, even if the consumer is unable to pay for other mobile applications.