Better Yardstick Needed To Measure Digital Divide

BETTER YARDSTICK NEEDED TO MEASURE DIGITAL DIVIDE
[SOURCE: govtech.net AUTHOR: Karine Barzilai-Nahon karineb@u.washington.edu]
Relying on easy-to-measure factors like how many Internet access points a place has presents a simplistic picture of today's digital divide. A more sophisticated approach is needed to get an honest assessment of who is being left behind, according to Karine Barzilai-Nahon, an assistant professor at the University of Washington Information School. Ten years ago, when someone had a connection, it was enough," Barzilai-Nahon, said. "Today, in some places it's nothing. The idea is what do you do with the content? Do you know how to use it?" The power of technology is about knowing how to harness it to enhance daily life both at home and at work, she said. "Think about those people that don't know how," she added. "Ten years from now, who will hire them?" It is distressing, for example, to see that student access to computers falls off dramatically when they leave the classroom and return to different socio-economic realities at home, Barzilai-Nahon said. She pointed to a report issued last month by the U.S. Department of Education showing that 37 percent of students from families with incomes below $20,000 use computers at home, compared to 88 percent of those from families with incomes over $75,000. Incorporating such disparities into measuring systems is important to form a clearer picture of the digital divide, Barzilai-Nahon contends. "Decision makers often fall into a trap of seeking data that exist, instead of putting in the effort to first systematically conceptualize the digital divide" and only then collect data, she wrote in her paper. To get a better handle on those who are being left behind, Barzilai-Nahon is calling on policymakers to use a different yardstick, including the following items, to measure the digital divide: Social and governmental support and constraining factors, including training, funding and emphasis on digital empowering; Affordability relative to other expenditures and average income; Use, including frequency, time online, purpose, skill level and autonomy of use; Socio-economic factors, including age, education, geography, race and language, among other factors.
http://www.govtech.net/digitalcommunities/story.php?id=101673

* GAPS AND BITS: CONCEPTUALIZING MEASUREMENTS FOR DIGITAL DIVIDE/S
http://projects.ischool.washington.edu/karineb/html/pub/DDI.pdf