Last updated: July 15, 2010 - 10:45am
[Commentary] Google handles nearly two-thirds of Internet search queries worldwide. Analysts reckon that most Web sites rely on the search engine for half of their traffic. When Google engineers tweak its supersecret algorithm -- as they do hundreds of times a year -- they can break the business of a Web site that is pushed down the rankings.
When Google was a pure search engine, it was easy to appear agnostic about search results, with no reason to play favorites with one Web site or another. But as Google has branched out into online services from maps and videos to comparison shopping, it has acquired pecuniary incentives to favor its own over rivals. Google provides an incredibly valuable service, and the government must be careful not to stifle its ability to innovate. Forcing it to publish the algorithm or the method it uses to evaluate it would allow every Web site to game the rules in order to climb up the rankings -- destroying its value as a search engine. Requiring each algorithm tweak to be approved by regulators could drastically slow down its improvements. Forbidding Google to favor its own services -- such as when it offers a Google Map to queries about addresses -- might reduce the value of its searches. With these caveats in mind, if Google is to continue to be the main map to the information highway, it concerns us all that it leads us fairly to where we want to go.
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