T-Mobile says it blocked texts because client didn't follow guidelines, not because of content


Author: Cecilia Kang
Location:
T-Mobile, 12920 SE 38th St , Bellevue, WA, 98006, United States

T-Mobile said Sept 21 that it didn't not block medical marijuana text message alerts because of the content of the text. Instead, its decision to cease delivery of text came because EZ Texting didn't follow "best practices" guidelines. EZ Texting responded to T-Mobile's statement saying the carrier didn't have the right to block text messages.

"One thing is for sure, however, T-Mobile has never stated that any of its customers have ever complained about text messages from Ez Texting," the firm said. "That's because T-Mobile's customers want to exchange text messages with Ez Texting's customers. Consumers have a right to exchange text messages with whomever they like, just like any other type of call."

The short message code service and public interest group Public Knowledge say text messages should be regulated in the same way phone calls are, with the same rules against blocking.

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