In Defense of Sub-Standard Cell Phone Service: Big Media Gets Rescued. Again.


Author: Malkia Cyril
Location:
MetroPCS, 2250 Lakeside Blvd, Richardson, TX, 75082, United States

[Commentary] If the ethos of America is about removing unfair barriers to individual opportunity and success, then it is un-American to give low-income communities substandard Internet service that creates barriers to economic opportunity and democratic engagement. Still, Metro PCS is doing just that -- offering a cell phone package to poor people that is only affordable because it contains significant roadblocks to full Internet access.

Metro PCS has seized upon recent rules passed by the FCC which fail to protect wireless users as an opportunity to tier the cell phone data packages it offers, and make a killing on the backs of its poorest customers. Lowering the price for partial Internet service while calling it "unlimited access" is a fraudulent gimmick that Metro PCS hopes will confuse low-income consumers into buying its phones. Yep, tiered service is becoming, as Honig suggests, "standard industry practice". The FCC's rules paved the way for Metro PCS to give its poorest consumers access to only a few websites, sell that substandard service at a discounted price, and call it "affordable Internet service". Cheaper phone service is great -- and the right thing to do. If only having full access to the whole Internet wasn't such a necessary prerequisite for democratic participation, then MetroPCS might actually be the social justice hero Honig makes them out to be- instead of the poverty pimp they actually are.

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