Originally published: February 14, 2011
Last updated: February 14, 2011 - 8:13pm
The European Commission will have to consider radical new measures to reduce the cost of mobile roaming charges after almost all respondents to its consultation said prices were unfair.
The European Commission will have to consider radical new measures to reduce the cost of mobile roaming charges after almost all respondents to its consultation said prices were unfair. European roaming prices are currently more than three times that of domestic charges. Even Digital Agenda Commissioner Neelie Kroes on Monday described the current charges as "rip offs." And the prices for data roaming are even higher. "The consumer often pays less than 5 cents for downloading a MB of data at home, but this may turn into 2.60 Euro per MB when the same consumer crosses an invisible border!""said Kroes. This is despite efforts by the Commission to bring prices down. Caps on roaming were introduced in 2007. Travelers' data-roaming limit is by default set at €50 (US$67) excluding VAT and operators must send users a warning when they reach 80 percent of that. Customers may alter this limit, but the aim of the default setting was to remove the so-called "shock bill" received by many customers on return from abroad. These rules will apply until the end of June 2012, but the Commission is due to present new plans by June this year aimed at getting closer to the target of zero difference between roaming and national tariffs by 2015.
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