Last updated: May 6, 2011 - 7:29am
Sony Chief Executive Howard Stringer apologized for a massive data breach of the company's online game networks -- the first public remarks by the top executive as Sony works to reassure its customers following the theft of personal data from more than 100 million online accounts. Stringer said he knows that some people believe the company should have notified its customers earlier about the intrusion, calling it a "fair question." He said it took time for the company to figure out the full extent of the damage.
Sony also revealed details of a plan to provide its customers with free identity-theft prevention services for 12 months. Sony said the prevention service, provided through a company called Debix, will alert Sony customers to unauthorized use of their personal information and a $1 million insurance policy if they become the victims of identity theft.
- Congress Asks Sony to Address Unanswered Questions
- Sen Blumenthal: Sony's response on breaches 'unacceptable'
- Sony Explains PlayStation Attack to Congress
- Sony Update on PlayStation Network and Qriocity Outages
- LifeLock settles FTC and state allegations that it misled consumers
- Anonymous: Sony is incompetent
- Who Really Sent That E-Mail?
- Department of Justice launches probe into Sony data breach
- Sony: 93,000 PlayStation, Online Entertainment accounts hacked
- All aboard the privacy-breach gravy train
- Spain arrests Anonymous members over Sony attack
- Lawmakers Say Sony Data Breach Underscores Need For Legislation
- Recap: Lessons for Data Security Legislation
- Europe Leads in Pushing for Privacy of User Data
- House Committee Demands Sony Data Breach Answers