Last updated: February 21, 2008 - 12:04pm
OPERATORS FILE FCC COMPLAINT AGAINST VERIZON OVER VOIP
[SOURCE: Multichannel News, AUTHOR: Ted Hearn]
Comcast Corp., Time Warner Cable and Bright House Networks filed a complaint Monday against Verizon Communications at the Federal Communications Commission, accusing the telecom giant of improperly taking steps to retain customers that have committed to try cable's VoIP service. The crux of the complaint by three cable companies is an allegation that Verizon engaged in “retention marketing” at a time when FCC rules prohibit it by incumbent phone carriers. The complaint states that in violation of FCC rules, Verizon used its knowledge of switching customers -- through requests to have their phone numbers moved or “ported” to the new provider -- to ply them with “price incentives and gift cards” to stay with Verizon.
http://www.multichannel.com/article/CA6531347.html?nid=4262
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