Digital Content

In addition to the increase in traffic, sheltering in place strains the internet in two more ways. First, last-mile connections—the ones that run from local exchanges or data centers to your home—are typically the weakest links in a network. Many run over outdated cables. When broadband was rolled out in the US, for example, it often piggybacked on cables originally installed for TV. These cables were designed to pipe data into a home and not out of it, which is why uploading video from a home internet connection can be flaky.

There are millions of small, digitally enabled ventures across America.

A New York Times analysis of internet usage in the US from SimilarWeb and Apptopia, two online data providers, reveals that our behaviors shifted, sometimes starkly, as the virus spread and pushed us to our devices for work, play and connecting.

A slew of old-line industries that once hesitated to embrace digital technologies are now being forced to do so for the sake of survival. Once consumers get used to accessing services digitally — from older restaurants finally embracing online ordering, or newspapers finally going all-digital — these industries may find it hard to go back to traditional operations. Going virtual may open up new markets and new channels for engaging with consumers. But consumers will also likely rush to take part in out-of-home experiences once the pandemic eases and they can leave home again.

Book publisher Macmillan rescinded its policy that restricted libraries from buying e-books for the first two months after release. The change will take effect March 20. “There are times in life when differences should be put aside,” Macmillan CEO John Sargent said in a letter to authors and libraries.

Twitter recently rolled out a new policy aimed at “manipulated media.” Its first target: a 13-second clip tweeted by Dan Scavino, White House director of social media, featuring Joe Biden. The Biden campaign quickly denounced the video as “disinformation” and pressured both Twitter and Facebook to take it down. Twitter slapped the manipulated-media label on it. Facebook put a “partly false” screen over it. The debate that followed helped earn the clip millions of views. Imagine going after President Lyndon B.

This report, the first in a two-part series, articulates the connection between surveillance-based business models and the health of democracy. Drawing from Ranking Digital Rights’s extensive research on corporate policies and digital rights, we examine two overarching types of algorithms, give examples of how these technologies are used both to propagate and prohibit different forms of online speech (including targeted ads), and show how they can cause or catalyze social harm, particularly in the context of the 2020 U.S. election.

While quarantined in her Wuhan apartment for days on end, the woman who calls herself “Sister Ma” suddenly found herself blocked from her account on WeChat, a platform used by more than 1 billion people in China. Without WeChat, she was cut off from communication with friends and family, the ability to order critical supplies, and contact with her children’s school. “My life is falling apart,” she wrote on a now-deleted but archived message on Weibo, the Chinese equivalent of Twitter.

As China tries to reshape the narrative of its fumbled response to the coronavirus outbreak, it is turning to a new breed of police that carry out real-world reprisals for digital misdeeds. The internet police, as they are known here, have gained power as the Communist Party has worked to seize greater control over the thoughts, words, and even memories of China’s 800 million web users. Now, they are emerging as a bulwark against the groundswell of anger over governance breakdowns that exacerbated the epidemic. Officers arrive with an unexpected rap at the door of online critics.