January 2023

Should You Be Benchmarking?

As recently as fifteen years ago, I was often asked by many of my clients to help them benchmark their internet service provider (ISP) against their peers. By this, they wanted to know if they had the right number of employees for their customer base, if their revenues and expenses were in line with other similar ISPs, if they had too much expense from overheads, etc. It turns out that ISPs were not particularly comparable. They seemed to differ in most of the statistics that my clients wanted to understand.

Broadband Providers Petition FCC for Broadband Label Clarification

Broadband operators, including those represented by ACA Connects and NCTA–The Internet & Television Association, have asked the Federal Communications Commission to either clarify or reconsider two requirements in rules implementing consumer broadband labels that they say may not pass legal muster otherwise. Congress mandated the labels so consumers can better gauge just what kind of broadband service they are getting, including price, speed, and quality. In a joint petition for clarification or reconsideration filed with the FCC, the associations said they generally support the adoptio

Chairwoman Rosenworcel at Center for Strategic & International Studies

So often when we think about 5G in the United States we talk about our phones. But if we do this right, our phones will be the least interesting thing about our 5G future. This is not about the small icon that appears—and sometimes disappears—in the upper right-hand corner of a mobile device. It is a whole lot bigger than that. We are talking about using 5G technology to lay the foundation for digital transformation around the globe. Because we are fast heading to a world where next-generation wireless networks connect everyone and everything around us.

FCC Adopts Q Link Notice of Apparent Liability for EBB Violations

In this Notice of Apparent Liability (NAL), the Federal Communications Commission proposes a penalty of $62,000,000 against Q Link Wireless for apparently violating provisions of the 2021 Consolidated Appropriations Act and FCC rules and orders governing the reimbursements it claimed for providing Emergency Broadband Benefit (EBB) Program customers with internet-connected devices between December 2021 and March 2022. Because of these apparent violations, which involved overclaiming support for hundreds of thousands of computer tablets, Q Link apparently obtained at least $20,792,800 in impr

Public Knowledge Asks Supreme Court To Protect Free Expression, Competition Online in Gonzalez v. Google

Congress enacted Section 230 of the Communications Decency Act to permit interactive computer services to exercise editorial discretion when publishing third-party content, without facing liability. This case seeks to hold YouTube liable for publishing objectionable third-party content. Section 230 does not allow this. Petitioners try to work around this clear statutory prohibition by characterizing their theory of liability in different terms.