December 2023

Tackling consumer confusion about broadband technology

Ofcom issued new guidance to broadband providers to ensure consumers are given clear information about their service when signing up to a new deal. Full-fibre networks are currently being deployed at pace, meaning customers are increasingly able to choose from a range of different network technologies for their broadband service. However, the term ‘fibre’ is being applied inconsistently by the telecommunications industry and is often used to describe different types of networks, leading to confusion among customers.

Sen Edward Markey (D-MA) Introduces Legislation to Mandate Civil Rights Offices in Federal Agencies That Handle Artificial Intelligence

Senator Edward Markey (D-MA) introduced the Eliminating Bias in Algorithmic Systems (BIAS) Act to ensure that every federal agency that uses, funds, or oversees artificial intelligence (AI) has an office of civil rights focused on combatting AI bias and discrimination, among other harms. The legislation would also require every civil rights office to report their efforts to Congress and provide recommendations for congressional action. Many federal agencies lack civil rights offices whose principal mission is to protect vulnerable communities across the United States.

Federal Communications Commission Proposes 100 Percent of Mobile Phones Be Hearing Aid Compatible

The Federal Communications Commission proposed that 100 percent of wireless handsets—namely mobile phones and smartphones—offered for sale in the United States be fully compatible with hearing aids. The FCC is committed to ensuring that all Americans, including those with hearing loss, are able to access communications services on an equal basis.

Federal Communications Commission Seeks to Improve Pole Attachment Process

The Federal Communications Commission voted to further reform its pole attachment rules and policies to promote faster and more cost effective broadband deployment. These new rules will allow for faster resolution of pole attachment disputes and provide pole attachers with more detailed information about the poles they plan to use as part of their broadband buildouts. Utility poles are key to the FCC’s efforts to support the deployment of broadband infrastructure as those poles support the wires and equipment that carry broadband to American homes and businesses.

Federal Communications Commission Adopts Further Improvements to Rural Health Care Program

The Federal Communications Commission adopted rules making multiple improvements to the Rural Health Care (RHC) Program, which helps rural health care providers afford the broadband connectivity needed for telehealth and telemedicine services. This action will improve program administration and increase participation by allowing health care providers that expect to become eligible in the near future to request funding sooner, aligning program deadlines, simplifying rules for calculating urban rates, streamlining administrative processes, and freeing up unused funding for other purposes.