2-1-1 to Eliminate Health Disparities

2-1-1 is a three-digit telephone information and referral service that connects mainly low-income, unemployed and uninsured people to health and social service agencies available in their communities. Currently, the national 2-1-1 system reaches over 90% of the entire U.S. population and is accessible in all 50 states, the District of Columbia and Puerto Rico. It is used heavily, with 16-17 million telephone interactions (and almost as many web inquiries) nationwide every year. Across the country, knowledge of the service is growing and the number of people calling 2-1-1 is increasing dramatically every year.