Comcast Extends Affordable Connectivity Program Enrollment to Xfinity Retail Locations

Comcast announced it will soon start enabling customers to sign up for its Internet Essentials Plus service at the company’s more than 500 Xfinity stores. The offering includes 100 Mbps speed, a cable modem, access to millions of WiFi hotspots, and unlimited data for $29.95 per month and is free to customers eligible for the low-income Affordable Connectivity Program (ACP). Comcast is training customer service agents at its call centers to help eligible customers sign up for the Essentials Plus service and educate them about the ACP. Customers eligible for the $30 monthly ACP benefit can apply it to any tier of Xfinity service or Xfinity Mobile service. Comcast is also partnering with its Project UP network of thousands of non-profit organizations in communities across the country to increase awareness of, and participation in the ACP. The company said it has distributed more than $1 million dollars in grants to support dozens of local non-profits affiliated with the Hispanic Federation and the National Urban Indian Family Coalition (NUIFC). Comcast plans to invest millions in these types of programs in 2022.