Study Shows AT&T Lags In Call Quality

A major study of phone call quality among the four national wireless carriers and top regional carriers was not flattering for AT&T. The study, released Thursday by J.D. Power and Associates, showed that AT&T, the second-largest carrier, did not rank first in any of six geographical regions. AT&T ranked fourth in Northeast, North Central, and West, third in the Southeast, and second in Mid-Atlantic and North Central. Verizon Wireless was the top national carrier in every region. U.S. Cellular beat Verizon in North Central.