Wednesday, May 26, 2021
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Digital Inclusion
Access and Impacts: Exploring how internet access at home and online training shape people’s online behavior and perspectives about their lives
Internet access for Americans has taken on new urgency since the pandemic. Prior to it, many people without a home broadband connection could manage, perhaps using a smartphone for web surfing or taking a computer to the library to use Wi-Fi for more data-intensive applications. But the pandemic exposed the limits of wireless data plans for schoolwork or working from home, as well as the severe consequences of having limited or no access to the internet at home. Yet the process of getting people connected who have not had home service (or service on a consistent basis) is not well understood. The availability of internet offers for low-income households is a start, and these offers help increase adoption rates beyond what otherwise would be the case. At the same time, home access in itself is not always enough; since the pandemic, some students do not log onto virtual school even if they have been provided a data plan and computing device. Anecdotes such as these suggest a number of questions about broadband adoption are worthy of inquiry:
- How does having access at home shape people’s online behavior?
- What factors may influence people’s online behavior once they subscribe?
- Does having home internet access affect how people view their lives?
This research addresses these questions through a survey of subscribers to Comcast’s Internet Essentials program. The 2020 survey was fielded prior to the pandemic; it has a total of 618 respondents. The research also has a longitudinal design by which 218 respondents from a 2018 survey were called back in 2020. This allows analysis of the change in many metrics over time. The research also contains a comparison group, that is, a nationally representative survey of households similar to the IE customer base.
Federal and state governments have earmarked billions of dollars to build out fast internet service, but most plans don't address one of the biggest reasons people don't have broadband at home: They can't afford to pay for service. If the early days of the Emergency Broadband Benefit program are any indication, there is big demand for a more substantial subsidy. In the first week of the program, more than 1 million households signed up. Some civil rights and consumer groups are joining with the broadband industry to push Congress to make the broadband subsidy permanent. Groups such as the National Urban League, American Association of People with Disabilities, the National Black Caucus of State Legislators are teaming up with broadband companies like AT&T, Comcast, Charter and Verizon in a coalition they're calling Broadband Equity for All to ask Congress to create a "predictable, dependable, long-term broadband benefit program." But Benton Senior Fellow and Public Advocate Gigi Sohn warned that policymakers should proceed with caution when it comes to making something like an EBB subsidy permanent. "I agree a permanent subsidy is needed," she said. "But it can't unjustly enrich companies or incentivize them to keep their prices high." She also agrees that Congress needs to find a sustainable way to fund the subsidy. "We can't require advocates for low-income individuals to come hat in hand to Congress every year for appropriations," she added.
The National Telecommunications and Information Administration seeks approval under the Paperwork Reduction Act (PRA) to add 67 questions to the Nov 2021 edition of the US Census Bureau's Current Population Survey (CPS). This collection of questions is known as the NTIA Internet Use Survey, and is also referred to as the CPS Computer and Internet Use Supplement. NTIA has sponsored fifteen such surveys since 1994.
The Department of Commerce, in accordance with the Paperwork Reduction Act of 1995 (PRA), invites the general public and other Federal agencies to comment on proposed and continuing information collections, which helps us assess the impact of our information collection requirements and minimize the public's reporting burden. The purpose of this notice is to allow for 60 days of public comment preceding submission of the collection to OMB. To ensure consideration, comments regarding this proposed information collection must be received on or before July 26, 2021.
As governments push for universal adoption of broadband Internet service, policies must address the fact that many households with access to the service do not to subscribe to it. Lower adoption rates in some minority communities are one cause for concern. A confounding factor with respect to race is that it is often correlated with income, education, and other factors that drive Internet adoption in the home. Do these differences in socio-economic resources fully explain the difference in adoption rates? I decompose the effects of socio-economic factors on broadband adoption distinct from the effects of race. My analysis finds that differences in socio-economic resources like income and education do relatively little to explain the differences in adoption among racial groups. The demand for broadband appears to be influenced by unobserved factors correlated with race. It appears, therefore, that addressing the lack of adoption of the Internet at home may require remedial measures targeting specific minority groups rather than uniform policies that address socio-economic resources like income.
Sen Ron Wyden (D-OR) is calling on the Treasury Department to fund broadband projects in communities without access to 100Mbps upload and download speeds with the money allocated by the American Rescue Plan earlier in 2021. The plan’s language suggests funding can only go to “unserved” or “underserved” communities. The Federal Communications Commission classifies communities with speeds of below 25Mbps down and 3Mbps up as “underserved.” In a letter to Treasury Secretary Janet Yellen, Sen Wyden is asking that the department expand that definition to communities with speeds less than 100Mbps up and down. “Simply put, it is not possible for a family of four to telework and engage in remote schooling while sharing 3 Mbps of upload bandwidth," he wrote.
The promise of fifth-generation wireless networks has drawn headlines for at least three years, but 5G that lives up to the hype has yet to arrive for most Americans. All of the major US wireless carriers say they have nationwide 5G service, but industry analysts say that service is largely indistinguishable from 4G LTE service. The first carrier isn’t expected to reach two-thirds of the country with significantly higher-speed 5G until 30 months after the first 5G-capable phones made their debut in mid-2019, compared with about 18 months for 4G following the launch of the first 4G-capable phones in fall 2010.
A combination of factors play into the relatively slow rollout of 5G. Some of the problems involve network infrastructure: The availability of space in the portion of the airwaves that strikes a balance between fast transmission speeds and long signal ranges is limited. 5G also requires deployment of new network equipment, a sometimes cumbersome process. And much of the new equipment isn’t manufactured in the US, meaning purchases can take longer than buying domestic. Industry observers also cite the lack of killer apps to spur demand and drive adoption the way mobile video did for 4G. And while telecom companies have recently started allocating billions of dollars in capital expenditures for 5G, they likely won’t speed up build-out efforts until there’s clarity around future 5G-related revenues, says John Roese, chief technology officer at Dell Technologies Inc. and a former executive with companies including Huawei Technologies Co. and Nortel Networks Inc. “They got burned once before,”Roese says, referring to telecom carriers’ disappointing returns on their investments in 4G networks, which he says mostly benefited technology companies that offered apps and other services over those networks. “So they’re very cautious about it.”
Oversight
House Commerce GOP Leaders Call for an FCC Oversight Hearing to Assess New FCC Programs and Commitment to Free Speech
House Commerce Committee Ranking Member Cathy McMorris Rodgers (R-WA) and Communications Subcommittee Ranking Member Bob Latta (R-OH) urged Commerce Committee Chairman Frank Pallone (D-NJ) to schedule an oversight hearing to review the Federal Communication Commission’s implementation plans regarding key connectivity programs and their commitment to free speech.
“Together, the [Emergency Broadband Benefit] and [Emergency Connectivity Fund] programs total over $10 billion dollars and without proper implementation, these programs could be subject to waste, fraud, and abuse," they wrote. "At a time when the FCC is implementing these important, unprecedented programs, the Commission still is without a permanent Chair and short-handed with only four commissioners. Now that rules have been adopted for both programs, the Committee should invite the FCC to testify publicly about their plans to implement these programs. Oversight of these programs should be a bipartisan interest, given our mutual desire to see them implemented successfully."“In addition, we have significant concerns with the lack of the acting-Chair’s commitment to free speech."
Benton (www.benton.org) provides the only free, reliable, and non-partisan daily digest that curates and distributes news related to universal broadband, while connecting communications, democracy, and public interest issues. Posted Monday through Friday, this service provides updates on important industry developments, policy issues, and other related news events. While the summaries are factually accurate, their sometimes informal tone may not always represent the tone of the original articles. Headlines are compiled by Kevin Taglang (headlines AT benton DOT org) and Robbie McBeath (rmcbeath AT benton DOT org) — we welcome your comments.
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