Tuesday, September 1, 2020
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Widespread internet outages knocked down Cloudflare, the PlayStation Network, Xbox Live, Amazon, Hulu, and a slew of other sites on the morning of Aug 30, and it’s apparently all because of a single internet service provider: CenturyLink. Given that Cloudflare’s online security services are designed to keep websites up and running, when it went down, so did dozens of the popular sites and services that rely on it, including Discord, Feedly, and League of Legends. Cloudflare began seeing “an increased level of HTTP 5xx class errors” early Aug 30 morning. CenturyLink confirmed that its technicians were working to fix an IP outage, which was resolved shortly before noon that day.
The US Department of Agriculture (USDA) is investing $9 million to provide broadband service in unserved and underserved rural areas in Virginia. In rural Virginia, Scott County Telephone Cooperative will use a $9 million grant to deploy a fiber-to-the-premises (FTTP) network to connect 7,496 people, 416 farms, 97 businesses, a fire station, a town hall and two educational facilities to high-speed broadband internet in Scott County.
There are 45,000 households in Charlotte (NC) without a subscription to broadband Internet. Unlike rural swaths of the state, the city is rich in infrastructure and competition from service providers. Across North Carolina, about 20% of homes have no Internet subscription, but in certain urban neighborhoods, that number is more than doubled.
The pandemic brought this Internet divide into stark focus. In rural communities, Internet providers haven't installed the lines needed to connect to high-speed service. More than 75,000 students fall in those holes, state Department of Public Instruction officials estimate. The urban problem looks far different. Internet providers have laid the infrastructure, but the average monthly cost of $60 is too steep for some. Research shows that people of color are less likely to have Internet access than their white counterparts. State public instruction leaders estimate that about 290,000 students live in homes without a subscription to Internet service. And roughly 70,000 live in a home without access to a computer.
On June 17, 2020, various Members of Congress wrote to Federal Communications Commission Chairman Ajit Pai to urge the FCC to implement Lifeline waivers for all Lifeline applicants, as the FCC did for rural Tribal residents in June.
On Aug 18, Chairman Pai responded by saying the June waiver for consumers in rural areas on Tribal lands was implemented based on the unique difficulties in submitting documentation for residents in those remote areas. "We have not seen the same conditions and challenges for consumers in other areas that would necessitate the same waiver, so we have not extended this waiver into non-Tribal and urban areas. Commission staff will continue to monitor the situation and determine whether any additional waivers are needed." Chairman Pai noted that the FCC has issued other waivers that encompassed all Lifeline subscribers or applicants, regardless of their location. In addition to a variety of waivers, Chairman Pai noted the FCC and the Universal Service Administrative Company have also undertaken numerous efforts to promote Lifeline awareness during the pandemic.
“Broadband” is short-hand for an “always-on,” high-speed internet connection provided by a company or other entity known as an “internet service provider” (ISP). We say “always-on” to differentiate contemporary internet connections from the dial-up era of the 1990s, when a user had to dial a telephone number through their computer to connect. Today, the internet comes to us uninterrupted and we cannot get “booted off” if someone lifts up a phone receiver. We say “high-speed” connection because not all internet connections are technically broadband (see below for more on this point). Currently, the Federal Communications Commission (FCC), the federal agency in charge of wired and wireless communications, defines a broadband connection as one with a minimum download speed of 25 megabits per second (Mbps) and a minimum upload speed of 3 Mbps (commonly depicted as “25/3 Mbps” or just 25/3). At this speed, someone could stream a Netflix movie, while another user in the same household could post Instagram content and neither would experience any buffering (slow down). Many people have faster internet connections than that minimum threshold. The average fixed download speed in the United States in 2018 was 96.25 Mbps, while the average upload speed was 32.88 Mbps.
Low-income Americans; Black, Hispanic and Native Americans; the elderly; Americans with a high school education or less; and rural Americans are much more likely to be on the wrong side of the digital divide. Ours remains a nation where too many people, often our most vulnerable citizens, are unconnected or under-connected. The digital divide may have made the news during the COVID-19 pandemic, but it isn’t new. For much of the past quarter-century, [too many] Washington policymakers have ignored the digital divide. In more recent years, some public officials, for political reasons, have identified the digital divide as primarily a rural issue, noting that approximately 5 million rural American households can’t access broadband networks. In reality, the number of rural households that can’t access broadband is dwarfed by the roughly 20 million American households that can’t afford internet access, and that number almost certainly has increased as a result of the pandemic. Today, Washington finally seems willing to engage in addressing the digital divide. What we need now are not the patchwork solutions of the past, but a thoughtful, fully funded, comprehensive effort to ensure broadband connectivity for all Americans. How can we bridge the digital divide, thoughtfully and effectively? Map availability and affordability. Redefine ‘broadband’ to 100/100. Modernize and adequately fund connectivity programs. Use public spaces to improve accessibility.
[Larry Irving is the former assistant secretary of commerce for communications and information and administrator of the National Telecommunications and Information Administration and is the president and CEO of the Irving Group.]
Verizon is appealing to the Federal Communications Commission to prevent T-Mobile from getting its hands on leases of more 600 MHz spectrum. T-Mobile applied for instant spectrum leases with Channel 51 License Company and LB License Co. to lease 600 MHz spectrum in a number of major markets, including Houston, Chicago, Los Angeles, Boston, New Orleans, St. Louis, San Francisco, Dallas, Atlanta, and Seattle, among others. Channel 51 and LB License Co. had been lending 600 MHz spectrum to T-Mobile to help the carrier boost its network during the Covid-19 pandemic. And T-Mobile wants to now convert those loans into leases. But Verizon is opposing T-Mobile’s access to the spectrum, arguing that the additional 600 MHz of spectrum, if granted to T-Mobile, would cause Verizon “competitive harms.” And it’s hanging its legal hat on the fact that the additional spectrum would cause T-Mobile to exceed a “spectrum screen” set by the FCC.
A group of veteran journalists for the Voice of America delivered a letter of protest Aug 31 denouncing their parent agency's new CEO, Michael Pack, and alleging Pack's remarks in a recent interview prove he has a damaging agenda for the international broadcasters he oversees. Pack's comments and decisions "endanger the personal security of VOA reporters at home and abroad, as well as threatening to harm U.S. national security objectives," the letter to VOA Acting Director Elez Biberaj read.
The protest was triggered by Pack's interview with the conservative and pro-Trump website The Federalist but came after a long line of sweeping changes and purges at the federally funded networks overseen by Pack, an appointee of President Trump. During the half-hour conversation, Pack joked with The Federalist's host, senior editor Chris Bedford, about deporting his own employees and forcing them to adopt unsafe workplace practices that could expose them to COVID-19. Pack said the agency was ripe for espionage and possibly rife with spies. "It's a great place to put a foreign spy," Pack said, citing what he contended were severe security lapses by previous leadership.
Benton (www.benton.org) provides the only free, reliable, and non-partisan daily digest that curates and distributes news related to universal broadband, while connecting communications, democracy, and public interest issues. Posted Monday through Friday, this service provides updates on important industry developments, policy issues, and other related news events. While the summaries are factually accurate, their sometimes informal tone may not always represent the tone of the original articles. Headlines are compiled by Kevin Taglang (headlines AT benton DOT org) and Robbie McBeath (rmcbeath AT benton DOT org) — we welcome your comments.
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