Adoption

Vets Were There for U.S., Let's Make Sure ACP Is There for Vets

On November 11 each year, we are asked to recognize that our military and veteran families answer our Nation’s call to duty—and we recommit to doing right by their service and sacrifice. This year that recommitment must include ensuring that our veterans don't fall onto the wrong side of the digital divide. This year, our recommitment to veterans must include a recommitment to the Affordable Connectivity Program (ACP).

From Detours to Destinations

There are so many exciting things happening in the digital equity space. However, as the title of my talk foreshadows—the road to digital equity is not always straight and it’s often bumpy. Over the past 3 and a half years especially, we have made great gains, only to suffer setbacks. And while I’m optimistic about the future, we are now in a critical moment in the effort to get everyone connected to affordable and robust broadband.

The ACP High-Cost Benefit Isn’t Going to Break the ACP Bank

In the bi-partisan 2021 Infrastructure Investment and Jobs Act, Congress decided to provide a larger Affordable Connectivity Program (ACP) benefit in high-cost areas—up to $75/month, compared to the standard $30/month benefit. Last week, the Federal Communications Commission (FCC) quietly announced that service providers could start filing applications on January 17, 2024, to become eligible to receive this larger benefit.

Altice's Broadband net losses were -31k in Q3 2023

Altice USA reported results for the third quarter ended September 30, 2023. Broadband net losses were -31k in Q3 2023, compared to -43k in Q3 2022, representing a 13k improvement in broadband net add performance trends. Fiber (FTTH) customer net additions were +45k in Q3 2023, the company's best quarter for fiber net adds. Fiber broadband net adds were driven by both higher fiber gross additions and increased migrations of existing customers.

Digital navigators ensure digital inclusion

Portland Community College (PCC) has recently welcomed 14 digital navigators to facilitate greater technological accessibility for its students. A digital navigator serves as a specialized guide focused on helping individuals bridge their digital skills gaps and achieve greater confidence in the use of technology. Situated within the PCC libraries and tutoring centers, these professionals are tasked with overseeing a comprehensive digital inclusion agenda.

Digital Equity and Justice in Maryland: Challenges and Opportunities

In “Digital and Equity and Justice in Maryland: Challenges and Opportunities” recently published by Economic Action Maryland, I present findings from a qualitative study that sought to answer the following research question: What is the landscape of issues related to universal broadband access, digital equity, and related community standards in Baltimore City and across the state of Maryland? My hope was that the findings would be useful for residents, policymakers, and other stakeholders interested in advancing broadband access and d

In Saline County (AR), some residents still can’t access broadband; a local committee is part of an effort to change that

More than one-fifth of Arkansans don't have access to broadband, making the Natural State the third worst in the nation for internet access, according to BroadbandNow. Even in Saline County, home to many residents who commute to jobs in the Little Rock metropolitan area, officials and homeowners say some remain stuck with internet speeds that recall the dial-up era. County officials, though, recently formed a broadband committee to determine what steps are needed to get faster internet to residents

FCC Announces ACP High-Cost Area Benefit Application Submission Timing and Processes

The Federal Communications Commission established a mechanism by which a participating provider in the Affordable Connectivity Program (ACP) can apply to offer an enhanced monthly discount of up to $75 for broadband services to ACP-enrolled households in a high-cost area, upon the provider’s showing of particularized economic hardship. Now the FCC's Wireline Competition Bureau provides additional information on the application process and announces that ACP providers may begin submitting applications on Wednesday, January 17, 2024 seeking approval to offer the high-cost area benefit in a gi

Will Digital Discrimination Policies End Discount Plans for Low Income Consumers?

The Federal Communications Commission plans to adopt both a disparate treatment (intent) and disparate impact (effects) analysis to determine whether there is any discrimination of internet access.

ACP Fraud

I would wager that most of the supposed Affordable Connectivity Program fraud is coming from cellular carriers. My suggestion is that we stop using ACP to subsidize cellular service. The underlying concept of ACP is to get better broadband to folks, and I don’t care how you try to justify it—cell phone data is not a substitute for home broadband. Many people claim that they only use their cellphone as a broadband connection, but if they are more than a casual broadband user, they are probably getting most of their broadband through WiFi connections on somebody else’s broadband connection.