Lifeline/Low-Income Consumers

On April 24, 2020, Senators Kamala Harris (D-CA), Kirsten Gillibrand (D-NY), Charles Schumer (D-NY) and Dianne Feinstein (D-CA) wrote to Federal Communications Commission Chairman Ajit Pai about how multiple local governments from California and New York asked for, yet were denied, a further 60-day extension of the comment period over the DC Circuit Court of Appeals remand in the FCC's net neutrality repeal (Mozilla Corp. v. FCC). The senators asked the FCC to reconsider this position and further extend the comment period given the crisis created by the COVID-19 worldwide pandemic.

At the Federal Communications Commission’s request, nearly 800 communications companies and trade groups signed the “Keep Americans Connected” pledge. The signatories agreed not to terminate service to any residential or small business customer, and to waive any late fees incurred, due to economic disruptions caused by the COVID-19 pandemic.

The House on narrowly passed a $3 trillion coronavirus relief package crafted by Democrats. The bill passed by a vote of 208-199 and now heads to the Senate. One Republican backed the bill, while 14 Democrats voted against it. The House also passed a resolution to temporarily change House rules to allow for proxy voting and remote committee work during the pandemic, an unprecedented shift to how the chamber operates. It passed mostly along party lines.

On May 12, House Democrats unveiled the Health and Economic Recovery Omnibus Emergency Solutions (HEROES) Act. "We are presenting a plan to do what is necessary to address the corona crisis," said House Speaker Nancy Pelosi as she announced the legislation.

Lifeline is a Federal Communications Commission program that provides subsidized phone and internet services to low-income people and families. Those who use the program are provided with a landline phone, cellphone, or at-home broadband for free or at a discounted rate. But many lawmakers say the government is not promoting the service aggressively enough.

With most of the US under orders to stay at home, many people are relying on their phones and computers to stay connected to the outside world through the internet.

Consumer Reports and Access Now are calling on the Federal Communications Commission to immediately expand broadband internet access for people struggling during the COVID-19 crisis. The organizations are filing petitions at the FCC signed by more than 63,000 concerned citizens. The petitions call for the FCC and Congress to support an expansion of the Lifeline program that provides a discount for broadband internet service to qualifying low-income consumers.

The Federal Communications Commission and the Universal Service Administrative Company (USAC) have established computer matching program with the State of Nevada, Department of Health and Human Services, Division of Welfare and Supportive Services (DWSS). The purpose of this matching program is to verify the eligibility of applicants to and subscribers of the Lifeline program. Written comments are due on or before June 12, 2020.

House Democratic leadership unveiled a $3 trillion relief package, the HEROES Act, that includes provisions to connect people to broadband. The legislation:

During the Great Depression, people waited in bread lines for sustenance. In today's economic crisis, the internet is often the pathway for relief. Online is where people try to keep or find work. How they see their doctor or apply for jobless benefits. How they order food and supplies. Where they find solace through faith, or laughter through entertainment.