Low-income

Every few years, BroadbandNow dives into the cost of internet plans across 2,000 US-based internet service providers (ISP) and how they compare to the median incomes of households across all 50 states plus the District of Columbia. BroadbandNow is again checking who in America has broadband—defined as a connection with a minimum of 25Mbps for downloads and 3Mbps for uploads—and how many can get it for less than $50 per month. The answer is still: not everyone.

New York City Mayor Eric Adams outlined a “Working People’s Agenda” in his second State of the City address. Under the Working People’s Agenda, the Adams administration will expand the Big Apple Connect program to reach even more New York City Housing Authority (NYCHA) developments with free broadband and TV for tens of thousands of New Yorkers. The administration will also rovide free broadband access to households with Section 8 vouchers with a new pilot program in the Bronx and Northern Manhattan.

In the summer of 2023, the National Telecommunications and Information Administration (NTIA) will begin distributing hundreds of millions, and in some cases billions, of funding to states as part of the $42 billion Broadband Equity, Access, and Deployment (BEAD) Program. Expectedly, states are busy creating and staffing broadband offices in anticipation of the BEAD and digital equity monies. Blinded by a nationwide broadband fever, however, some broadband leaders have proclaimed that states will entirely close, bridge, or eliminate the digital divide in the coming years.

New Federal Communications Commission maps that measure broadband access, and new American Community Survey data that measure adoption, show that only 64.4% of rural American households have access to broadband at 100/20 throughput. Most, 58.8%, subscribe to broadband, a gap of less than 6 percentage points. Even with new FCC maps, 98.5% of urban households have access to broadband, but only 73% subscribe.

Access to broadband—high-speed internet—has become critical for everyday life. But its cost may keep some people from having access to it. The Federal Communications Commission's Affordable Connectivity Program (ACP) offers eligible low-income households discounts on the cost of their broadband service and certain devices. FCC reimburses participating internet service providers for providing these discounts. To make it more affordable for low-income Americans, the FCC's Affordable Connectivity Program offers monthly discounts on broadband service to eligible households.

Vermont, one of the least populated states in the US, has to contend with plenty of broadband-related challenges. But state legislation and municipal providers have made bridging the digital divide a little easier. Robert Fish, the Deputy Director of the Vermont Community Broadband Board (VCBB), said Vermont’s issues are the same as those elsewhere in the country.

I am pleased to provide the following recommendations for the Lower Rio Grande Valley for a regional strategy to gain equitable access to federal broadband funding under the Infrastructure Investment and Jobs Act (IIJA).

The National Lifeline Association (NaLA) announces the establishment of the National Agent Coalition (NAC), the national trade association for distributors and representatives who conduct in-person enrollment into the Lifeline and Affordable Connectivity Programs (ACP). NAC will serve as a voice for agents, who are on the front lines of bridging the digital divide through these programs. They will support the industry by providing resources for agents, increasing agent impact and ensuring eligible consumers are enrolled.

It’s rather surprising that despite the fact that billions of dollars are about to be distributed to US states from the Infrastructure Investment & Jobs Act for the purpose of closing the digital divide, there are no major government initiatives to establish community Wi-Fi in urban areas. The only federal funds currently available to help people access Wi-Fi are through the Affordable Connectivity Program (ACP), which provides discounts for internet service to eligible low-income households.

Fitting the monthly cost of a broadband subscription into a low-income household budget is difficult, to say the least, because of the costs of competing necessities like lodging, food, and healthcare. These financial pressures—and unexpected expenses—keep too many people in the U.S. from subscribing to home broadband service—or cause them to drop service at times to make ends meet. During the COVID-19 pandemic, Congress recognized these obstacles for low-income people and created a program—first called the Emergency Broadband Benefit Program—to reduce the monthly costs of connectivity.