Universal Broadband

Public policies are critical in narrowing the digital divide for older adults and ensuring more accessible broadband access. As the current Federal Communications Commission attempts to change the Lifeline program, policy makers should be reminded that older adults constitute a large number of the program’s beneficiaries, requiring access to essential communications with 911 and other emergency service providers, healthcare practitioners, family and friends and other caregivers. Policies and programs addressing privacy and security also are important for this cohort. Broadband access must be viewed as one of many fundamental civil rights. Guaranteeing that all older adults have unfettered internet access will maintain the vibrancy of these alternatives and others, while ensuring that they aren’t further disadvantaged in the technology revolution.

As we move from the networks of today to those of tomorrow, the Federal Communications Commission wants to work collaboratively with everyone affected—particularly Tribal partners. That’s why, later in June, I’ll hit the road to discuss this transition with Tribal Nations. Some FCC coworkers and I have been kindly invited to attend the Mid-Year Session of the National Conference of American Indians (NCAI), which is the “oldest, largest, and most representative American Indian and Alaska Native organization” serving Tribal interests. We’ll be participating in consultation sessions with a number of Tribes (and in addition to these NCAI sessions, dedicated FCC staff are already doing outreach to Tribes on both conference calls and visits to Indian Country).

I believe that the FCC and Tribal Nations share the same goal—ensuring high-speed Internet access to anyone who wants it, while respecting and preserving sites with historic, religious, and cultural significance to Tribes. To achieve this goal, the FCC needs to and wants to exchange perspectives with Tribes on the full range of issues associated with the deployment of wireless broadband infrastructure. I invite the leaders of the 567 federally-recognized Tribes and Native Hawaiian Organizations to join this important conversation.

Exclusive deals between broadband providers and landlords have long been a problem for Internet users, despite rules that are supposed to prevent or at least limit such arrangements. The Federal Communications Commission is starting to ask questions about whether it can do more to stop deals that impede broadband competition inside apartment and condominium buildings.

FCC Chairman Ajit Pai released a draft Notice of Inquiry (NOI) that seeks public comment “on ways to facilitate greater consumer choice and to enhance broadband deployment in multiple tenant environments (MTEs).” The commission is scheduled to vote on the NOI at its June 22 meeting, and it would then take public comments before deciding whether to issue new rules or take any other action.

Too often, reports on the feasibility of municipal broadband networks in smaller markets are sponsored by large telecom companies with a financial stake in the game. Many communities with muni networks wonder if these researchers are measuring success the wrong way.

What’s the next Wi-Fi frontier? And how can we tap into it for public good? A key band of airwaves that companies are seeking is the unused spectrum in lower frequencies that sit between TV channels. The spectrum in the gaps between bands of airwaves reserved for broadcast television offers prime real estate for companies seeking to bolster connectivity. Those unused bands of airwaves, known as “TV white spaces” (TVWS), are a target for Microsoft in particular. The company recently introduced a program to bring free Internet access to rural families to help bridge the “homework gap” in Charlotte and Halifax counties in southern Virginia.

In 2016, New America’s Open Technology Institute also urged the Federal Communications Commission to allow schools to leverage TVWS to give students lacking broadband at home remote access to the school’s high-capacity broadband, which would be subsidized by the federal E-Rate program.

TeleQuality Communications filed comments urges changes to the Federal Communications Commission rural healthcare-broadband programs, arguing that the Universal Service Fund (USF) rural healthcare, telecom and e-rate schools and libraries programs would be more effective if they did not operate as isolated silos. TeleQuality, an organization that provides network connectivity for healthcare providers funded, in part, through the USF rural healthcare program. The filing includes some compelling data points, along with some creative ideas for potential reforms to FCC rural healthcare-broadband programs – although some readers may find some of the ideas unrealistic. The most compelling data points in the TeleQuality filing:

• The number of physicians serving rural areas is insufficient. The filing cites a Health Resources and Services Administration (HRSA) report that found that a majority of rural counties have 1 practitioner serving 3,500 patients when 1 practitioner per 2,000 patients is recommended for adequate care – a finding that confirms similar data that Telecompetitor has reported previously. There is also a shortage of skilled IT personnel in rural areas, TeleQuality argues – another data point that is consistent with previous research on that topic.
• The number of FCC rural healthcare funding requests from healthcare providers has not increased as dramatically as the amount of funding requested – a phenomenon the filing attributes to the significant bandwidth increases needed to run electronic health records systems. At the same time, the FCC program remains underutilized because some healthcare providers do not have the resources to handle program filing and administration.

Louisville has launched a new public workspace — one that combines free loaner laptops and fiber Internet connection with modern design aesthetics, the sort more closely associated with trendy coffee shops than government facilities. And it’s done so in an economically challenged neighborhood where people often lack access to tech.

A central aim of this space is to help foster entrepreneurial partnerships and economic growth in a section of the city facing significant obstacles. The workspace, dubbed the PNC Gigabit Experience Center, is located in the Louisville Central Community Centers' (LCCC) Old Walnut Street development, which is in the Russell neighborhood on the city’s west side. The neighborhood didn’t even have a place where residents could grab a coffee and hop onto Wi-Fi, whether it be to discuss potential business collaborations, apply for jobs or simply browse the Web. The PNC Gigabyte Experience Center seeks to rectify this dearth by providing higher connection speeds and loaner tech, in a space that feels both vibrant and productive. The PNC Gigabit Experience Center is part of Louisville’s recently announced digital inclusion strategy, the city's plan to remove technological barriers so that all citizens have the digital access, skills and hardware to get jobs, degrees and other services.

CoSN and the Alliance for Excellent Education issued two complementary resources for school leaders to advance digital equity and increase broadband connectivity to students nationwide. Advancing Digital Equity and Closing the Homework Gap details the current state of broadband access, its adoption, and its barriers in US communities. The second brief, Advancing Digital Equity: An Update on the FCC’s Lifeline Program, recaps efforts to modernize the Lifeline Program, explains how these changes are at risk, and puts forth ways school leaders can stand up for the program and its positive impact on learning.

In the briefs, the groups underscore current data that paint the picture of broadband access and its implications:

• The Pew Research Center found that 5 million households with school-age children do not have broadband access. Low-income families make up a heavy share of those households.
• According to the Bill & Melinda Gates Foundation, 42 percent of teachers reported that their students lack sufficient access to technology outside of the classroom.
• Results from CoSN’s 2016 Annual Infrastructure Survey show that 75 percent of district technology leaders ranked addressing the lack of broadband access outside of school as a “very important” or “important” issue for their district to address.
• In the same survey, 68 percent of respondents reported that affordability is the greatest barrier to out-of-school broadband access.

Over time, the Lifeline Program has provided critical support for underserved Americans to help improve these trends.

In 2016, with the help of a program called ConnectHome -- a partnership between EveryoneOn and the Department of Housing and Urban Development -- the Choctaw Nation connected every single rental housing property in Talihina to low-cost internet service. Choctaw Nation was one of 28 pilot cities to join the ConnectHome initiative back in 2015. The Obama-era program has since connected some 20,000 people in those cities to the internet, and distributed more than 7,000 smartphones and laptops, funded with in-kind contributions and donations from internet providers and advocacy groups.

Now EveryoneOn is announcing its plans to take over the ConnectHome program from HUD and expand its efforts to close the digital divide in more than 100 communities, both rural and urban, by 2020. HUD will still serve on the group’s advisory board, but will no longer manage it day to day. The new entity, rebranded ConnectHome Nation, is an effort not only to grow the program but to protect it from the often mercurial whims of Washington.

The rules of broadband are changing, and local governments want a say in how they evolve.

In an ex parte filing l with the Federal Communications Commission, several municipal officials, along with a representative of the National League of Cities, outlined a recent meeting with FCC Commissioner Mignon Clyburn and a member of her legal staff. The city officials voiced their concern that the newly-formed Broadband Deployment Advisory Committee (BDAC) is lacking in representation from local municipal governments, and that industry executives and advisors make up an overwhelming proportion of the committee's membership. According to the letter, the officials "encouraged the Commission to work in the direction of partnership with, rather than preemption of, local officials, who share the Commission's goal of closing the digital divide."

The National League of Cities notes that more local representatives have been appointed to BDAC working groups of late, but the organization argues that working group participation isn't enough and that the Commission should "increase the number and diversity of local officials on the BDAC to a level comparable with the number and diversity of industry officials."