Universal Service Fund

The Federal Communications Commission's Office of Inspector General alerted Lifeline, Emergency Broadband Benefit, and Affordable Connectivity Program consumers and providers to improper and abusive enrollment practices that are part of some providers’ online enrollment processes. These providers impermissibly coerce and deceive applicants for Lifeline service into enrolling in unwanted EBB/ACP service or into transferring their EBB/ACP service away from their preferred provider, contrary to the FCC Enforcement Bureau’s earlier Enforcement Advisory and FCC rules.

The Federal Communications Commission announced that it is ready to authorize more than $640 million through the Rural Digital Opportunity Fund to fund new broadband deployments in 26 states bringing service to nearly 250,000 locations. To date, the program has provided $4.7 billion in funding to nearly 300 carriers for new deployments in 47 states to bring broadband to almost 2.7 million locations.

Windstream has completed the first phase of deployment in Green County (KY) under the FCC’s Rural Digital Opportunity Fund (RDOF) by bringing access to 109 locations in the city of Greensburg. An additional 409 homes will be given fiber access by the end of the year. The Green County RDOF award of $1.5 million will be supplemented by an investment of $2.3 million by Windstream. Windstream’s Kentucky RDOF commitment is to bring fiber to the home (FTTH) services to more than 15,700 addresses across the state during the next six years.

In July 2021, the Federal Communications Commission's Wireline Competition Bureau released its report on the state of the Lifeline marketplace. The aim of the report was to identify areas for FCC consideration regarding the continued transition of Lifeline from a program that primarily supports voice services to one with a greater focus on supporting broadband Internet access service. Unfortunately, there are three critical questions I noticed the FCC’s Lifeline report did not address:

The purpose of this toolkit is to provide consumer advocates with resources to help educate consumers about the Lifeline program and how to apply. To encourage and assist consumer outreach, USAC has created resources in this toolkit that organizations can use instead of creating outreach from scratch. Consumer advocacy groups, social service agencies, and other organizations that support low-income consumers are welcome to print and distribute any or all of the toolkit’s resources in their communities.

Recent years have seen an explosion in demand for telehealth services, a trend accelerated by the COVID-19 pandemic, that has increased the bandwidth needs of rural health care providers. The Federal Communications Commission is proposing changes to its Rural Health Care Program rules that are designed to ensure that rural healthcare providers receive the funding necessary to access broadband and telecommunications services to provide vital healthcare services.

The total projected collected interstate and international end-user revenue base to be used in determining the contribution factor for the Universal Service support mechanisms for 2Q2022 is $8,751,403,396.

Congress is finally demanding action on the Universal Service Fund.

This report advances the Meaningful Connectivity framework as a way to support more inclusive societies and strengthen digital economies. It measures the gap in the number of people with just basic internet access and those with meaningful connectivity and examines what this digital divide means for people’s online experiences. The framework focuses on four pillars: 4G-like speeds, smartphone ownership, daily use, and unlimited access at a regular location, like home, work, or a place of study.

The goal of universal service is to ensure that essential communications services are available and affordable for all. Equity remains a bedrock principle: the notion that society should take steps to ensure that all (or nearly all) citizens can use communications networks. However, whereas it was once fairly easy to identify the goal—widespread adoption of telephone service—today the situation is not as clear. Should, for instance, “universal service” include internet access? If so, at what level of service?