May 2011

Hackers Broaden Their Attacks

Hacking incidents at defense contractor Lockheed Martin Corp. and broadcaster PBS that surfaced over the past few days show how widespread corporate breaches have become and underline how any organization can become a victim.

Over the weekend, the website for the PBS show "NewsHour" was altered by hackers to include a fake article claiming that rapper Tupac Shakur, who was murdered 15 years ago, was alive in New Zealand. The hackers also posted login information that stations and other entities use to access PBS sites. The incident followed a recent breach at Lockheed, which said Saturday evening that it had detected a "significant and tenacious attack" against its computer networks on May 21. The company said it stopped the attack before data could be stolen.The attacks are the latest in a mushrooming of breaches world-wide. While hackers once generally had targeted companies that stored financial data or had classified government information, culprits today are expanding their sights to other corporate secrets or seeking information that can lead to valuable data down the line. Amateur hackers also are becoming increasingly brazen.

Minority advocacy groups want FCC to end blackouts

The Federal Communications Commission should require broadcasters and television providers to maintain programming regardless of the status of retransmission negotiations, according to a coalition of minority advocacy groups.

The groups, which include the Hispanic Federation, the National Hispanic Chamber of Commerce, and the Rainbow PUSH Coalition, argue that blackouts during retransmission disputes disproportionately harm low income and minority consumers. "Consumers should not be burdened with having to switch providers when their programming is interrupted, nor should they have to endure costs that may be the unfortunate by-product of switching, -- such as paying additional deposits and connection fees for a new provider, or having to install new hardware and learn new software in order to keep watching their shows -- just to keep watching broadcast television shows," the groups state. The coalition argues low income or minority language subscribers face particular difficulties in switching to a new TV provider, such as missing work to set up an appointment or being cut off from their only source news through specialty language programming.

Despite Digital Privacy Uproar, Consumers Are Not Opting Out

Advertisers' fears that, given the chance, consumers would opt out of behaviorally targeted advertising en masse appear to be vastly overblown -- but don't mistake that for thinking they don't care about privacy.

Since last year, ad organizations in the U.S. have been running a campaign meant to stiff-arm regulatory efforts of the sort that went into effect last week in Europe, where companies will now have to get permission from consumers before dropping cookies onto their computers. The centerpiece of the campaign to convince Congress and the FTC that self-regulation is good enough is the "Ad Option Icon" placed in some ads, pointing to information about behavioral targeting and offering a way to opt out of it. Thus far it's received relatively low response, a rare case where low click-through on an ad is positioned as a positive thing. The click-through rate is just 0.002% and of those people who do follow the link, only 10% opt out of the ads, according to DoubleVerify, which recently won a contract from the industry trade group to license the icon for ad clients. Two other companies, Evidon and TRUSTe, also provide the service. Evidon, which has the longest set of data, is seeing click-through of 0.005% with only 2% opting out from 30 billion impressions. But the low rates alone don't mean consumers aren't interested in the issue of how companies are monitoring and using their online behavior. After all, click rates on display ads are generally low, often well under 1% depending on the product category, the audience and the kind of website.

Internet phone calls

After years of modest activity, online phone calling has taken off as a quarter of American adult Internet users (24%) have placed phone calls online. That amounts to 19% of all American adults.

On any given day 5% of Internet users are going online to place phone calls. Both figures are marked increases from previous readings in surveys by the Pew Research Center’s Internet & American Life Project. Using different question wording, the Project found in February 2007 that 8% of Internet users (6% of all adults) had placed calls online and 2% of Internet users were making calls on any given day. At various points during the 2000s we asked similar questions and found that at most about a tenth of Internet users had ever used the Internet to place calls and the daily figure never rose above 1% of Internet users.

India Weighing Looser Web Rules

Indian authorities are considering revisions to new Internet regulations after criticism from free-speech advocates and companies like Google Inc. that fear they could be exposed to liability under the regime.

The rules, which took effect in April, require Internet companies to remove objectionable content from their sites, including anything "grossly harmful" or "harassing," within 36 hours of being notified by authorities. Executives could thereafter face penalties, including stiff fines or even jail time, say lawyers who have reviewed the regulations. The rules may soon be revised to add greater liability protections for Internet companies, Minister of Communications and Information Technology Kapil Sibal said. Sibal said it is fair for the government to ask Internet companies to put in place codes of conduct that restrain users from posting certain material online, as the regulations do. But he said it is "relatively unfair" to expect Internet companies—which are referred to in the rules as "intermediaries"—to be responsible for third-party content. "To make the intermediary liable for the user violating that code would, I think, not serve the larger interests of the market," Mr. Sibal said.The backlash after the rules were enacted has been growing. Civil-liberties groups are expressing fears the rules are too open to interpretation and could be used by the government to restrict free speech on the Web. The regulations represent an effort by India to get a grip on the Web without the kind of direct censorship or website-blocking practiced in countries like Iran, China and Saudi Arabia.

India Moves to Revamp Telecom

India is finalizing an overhaul of its telecommunications policies to address criticism that regulations are wrecking one of the nation's hottest industries by fostering price wars, degrading service quality and blocking much-needed consolidation.

Kapil Sibal, India's minister of communications and information technology, said in an interview that the new policies, which will be in place by September, will relax restrictions that have prevented mergers and will aim to consolidate the wireless industry to only six carriers per market within India, down from 12 or 13 in many markets now. He also promised to free up radio spectrum, the airwaves that carry wireless signals, and allow companies to share spectrum. India's cellphone rates have plunged in the past several years in a hypercompetitive environment. Averaging about seven-tenths of a U.S. cent per minute, the rates are among the world's lowest. That has helped to bring mobile phones to the masses and turn India into the world's second-largest wireless market, after China, with more than 800 million subscribers. The industry's rapid growth over the past decade is frequently cited as one of modern India's greatest success stories and has attracted billions in foreign investment. But the setup has battered cellphone companies, whose revenue and earnings have declined sharply.Average revenue per user per month at Bharti Airtel Ltd., the nation's largest wireless carrier, dropped to just over $4 in the quarter ended March 31 from about $10 four years ago. Other carriers have reported similar drops.

Beijing steps up TV censorship

The Chinese government has stepped up censorship of local television in a sign of the broadening of a political crackdown that has landed many dissidents in jail.

Hunan Broadcasting System, the most commercially successful state broadcaster which also has ambitions to expand overseas, is overhauling its programming to comply with new government censorship demands. The Chinese broadcasting regulator recently warned TV stations not to focus exclusively on “entertainment”. While the order was vague, it was seen as a crackdown as Chinese censors often mix campaigns against political dissent with those against vulgar content. The tougher line comes as the government tries to strengthen its grip on power in the face of increasingly open dissent and power struggles within the party. Liberal and hardline members of the party are jockeying for position ahead of the 2012 leadership transition when the party will select members for the politburo.

FCC Questions for T-Mobile

On May 27, the Federal Communications Commission sent T-Mobile a request for additional information as the agency reviews AT&T's proposal to purchase T-Mobile. The FCC sent some 47 questions to T-Mobile on issues including spectrum capacity, alternatives considered by T-Mobile, a timeline of the proposed deal, cell tower positions, and much, much more. The FCC requests answers to the questions no later than June 10.

Reuters reports that the questions deal with: claims on spectrum shortages, coverage overlaps, plans to close facilities, whether subscribers who changed to another company did so because of pricing issues or service quality, areas where AT&T would no longer need to arrange roaming agreements, plans for rate hikes, and backhaul.

Comments Filed on “Need for Speed” Notice

Comments were filed on the Public Notice seeking input on the particular types of “need for speed” information that are most useful to consumers who are assessing which broadband service to purchase.

OPASTCO, NTCA and WTA said a voluntary industry “best practice” regarding the presentation of broadband speed information is best suited to facilitate informed consumer choice that keeps pace with technology. Pioneer Communications said the Commission should continue to work with broadband providers to find ways to inform consumers through outreach and education. New America Foundation urges the Commission to adopt standardized, comprehensive disclosure rules that ensure consumers have access to fundamental information regarding a broadband service. AT&T said contrary to the underlying premise of the Notice, consumers presently have access to information that enables them to make educated choices among broadband services and there is no basis for the Commission to impose any new customer education requirements on broadband Internet access service providers. NAD, et al., Level 3, NCTA, CenturyLink, and CTIA also filed comments. Replies due June 16.

Replies filed on Lifeline/Linkup

Additional replies were filed on the remaining sections of the Lifeline/Linkup NPRM. AT&T said the Commission should mandate coordinated enrollment, adopt AT&T’s Lifeline Provider proposal, and trial various broadband pilot projects. The Benton Foundation and Access Humboldt said the FCC should act quickly to include broadband services as part of the Lifeline and LinkUp programs. The Montana Telecom Association and Montana Independent Telecommunications Systems cautioned the Commission against adopting recommendations which may require state statutory amendment. Educational Service Networks, Consumer Action and National Consumers League, Main Street Broadband, New America Foundation, Media Action Grassroots Network, ViaSat and Keep USF Fair also filed replies.