June 2011

FBI Agents Get Leeway to Push Privacy Bounds

The Federal Bureau of Investigation is giving significant new powers to its roughly 14,000 agents, allowing them more leeway to search databases, go through household trash or use surveillance teams to scrutinize the lives of people who have attracted their attention.

The F.B.I. soon plans to issue a new edition of its manual, called the Domestic Investigations and Operations Guide, according to an official who has worked on the draft document and several others who have been briefed on its contents. The new rules add to several measures taken over the past decade to give agents more latitude as they search for signs of criminal or terrorist activity. The F.B.I. recently briefed several privacy advocates about the coming changes. Among them, Michael German, a former F.B.I. agent who is now a lawyer for the American Civil Liberties Union, argued that it was unwise to further ease restrictions on agents’ power to use potentially intrusive techniques, especially if they lacked a firm reason to suspect someone of wrongdoing.

AT&T warns deal block could delay network

AT&T has hinted that it may delay extending its next-generation telecom network to more than 50 million Americans if regulators block its acquisition of T-Mobile USA.

The largest US telecommunications group on June 10 responded to criticism of its proposed $39bn deal with Deutsche Telekom for T-Mobile with a 235-page submission to the Federal Communications Commission, which is reviewing the transaction. In the filing, AT&T said that the FCC cannot “simply assume” that if the merger were blocked that it would still deploy a 4G network based on Long Term Evolution, or LTE, technology to 97 per cent of the population. It indicated that it had originally planned to extend the network to just cover 80 per cent of the population by the end of 2013. It plans to begin rolling out the service in five cities this summer. AT&T said in the filing that the deal has “drawn unprecedented support from across the political, social and commercial landscape.” AT&T’s FCC filing emphasized what it described as “the overarching imperative that drives this transaction: giving AT&T and T-Mobile USA customers the network capacity they need to enjoy the full promise of the mobile broadband revolution.” AT&T has argued that the deal would address spectrum shortages faced by AT&T’s mobile unit and enable the company to improve call quality in densely populated urban areas.

“The synergies of this transaction will create immense new capacity that will provide enormous benefits to consumers,” the company said. “That new capacity will provide a more robust platform for the next generation of bandwidth-intensive mobile applications while improving consumers’ overall service quality through faster data speeds and fewer dropped and blocked calls. In the process it will create jobs and investment, help bridge the digital divide and help achieve the administration’s rural broadband objectives, all without the expenditure of government funds.”

The Other Duopoly

Most of the anxiety about AT&T’s proposed merger with T-Mobile centers on the wireless market. Critics say that the deal will create a duopoly in which AT&T and Verizon control nearly 80 percent of the wireless business. But, in fact, that nightmare may already exist -- in an entirely different arena: the complex system of payments for landline services. As Rep. Darrell Issa (R-CA) complained at a hearing last month, “We’re reassembling a duopoly in the back end.”

That “back end” refers to landline communications companies that lease access to their networks -- a market variously referred to as backhaul, special access, or high capacity. The good news is that there is a fair amount of competition when it comes to carrying voice and data traffic between large cities. The bad news is that there are a lot fewer options -- and sometimes just one -- when it comes to the “last mile” connection between these competitive networks and, say, a medium-sized office building or a cell-phone tower next to a highway. Together, AT&T and Verizon own 70 percent of backhaul nationwide, according to the NoChokePoints coalition, an interest group. What the Federal Communications Commission does about it may come to define the telecommunications market for years to come. Ownership of those landline networks gives players a major competitive advantage. When the FCC deregulated the special-access market in the mid-1990s, interstate special-access fees made up only 5 percent of Verizon’s and AT&T’s total revenues. But consolidation, and the lack of competition, allowed them to raise the price for back-end use. By 2007, the service had jumped to almost 25 percent of Verizon’s revenue and about one-fifth of AT&T’s income, according to a 2009 report by the National Regulatory Research Institute that provides the latest available data. “The backhaul issue is the Rodney Dangerfield of telecom issues—it never gets the respect it deserves,” said Maura Corbett, executive director of NoChokePoints, whose coalition includes public-advocacy groups and wireless companies such as Sprint. “It is the plumbing of the Internet and wireless communications,” she said. The coalition is urging the FCC “to determine what changes are necessary to ensure reasonable prices.”

For Instant Ratings, Interviews With a Checkbook

Before the subjects of headlining news stories agree to a television interview these days, some have one question: how much money can I make? ABC and NBC, embroiled in a fight for viewers in the mornings, are increasingly in the news for their willingness to pay thousands of dollars to gain exclusive access to news subjects.

The practice was especially visible last week when ABC News ran an exclusive interview with Meagan Broussard, one of the women who was sent lewd photos by Anthony Weiner, after the network paid her about $15,000 for photos. ABC said its extensive reporting, including the interview, led to Mr. Weiner’s admissions about his online behavior. Also last week, ABC announced that Diane Sawyer had secured the first-ever interview with Jaycee Lee Dugard, the young woman held captive for 18 years in California. ABC declared that it had not paid any fee for the interview, but last year, according to a longtime ABC News executive aware of the deal, the network paid a six-figure sum for rights to home movies of Dugard.

Same Gaffes, but Now on Twitter

[Commentary] Richard Nixon did some terrible things in order to maintain a grip on the Oval Office, but the dumbest may have been recording what went on there. Nowadays, the hidden recorder is no longer necessary: the Internet has become the Rose Mary Woods of the digital age, dutifully transcribing every wiggle and wobble of the people who hold office.

Public officials are being ambiently recorded, one way or another, regardless of whether they intend to be. Extensive efforts were expended over the weekend to comb through Sarah Palin’s e-mails from her time as the governor of Alaska. Ms. Palin may have thought that she was just chatting with her staff and friends, but now every comma, every aside, every random thought is being picked apart for meaning. There may have been some legitimate news buried in the trove of e-mails, and she remains a person of significant public interest. So the press response makes sense, but she could not be blamed for feeling that she was under attack from a horde of biting ants. “A lot of those e-mails obviously weren't meant for public consumption,” she told Chris Wallace of Fox News, where she is a source, a commentator and a subject, all wrapped into one. As it turns out, the 24,000 pages of e-mails that journalists and the public spent the weekend poring through contained nothing notable — quite an achievement that Palin seems guilty of nothing more than the excessive use of exclamation points. But the results are beside the point. She is of interest not because of what she did as governor but because she has almost perfected the modern hybrid of politician and celebrity: once your daughter appears on “Dancing With the Stars,” your celebrity is far more important that your position on off-shore drilling. That means that all those e-mails are destined for public consumption whether she likes it or not.

The Hidden Cost of Letting Workers Telecommute

If you let employees telecommute from out of state, you may face tax trouble.

Just how much of a tax hit companies face depends on state rules. Some impose income tax based on an out-of-state company's sales in the jurisdiction. Others also take into account the company's payroll and property in the state. However they figure the bill, lots of states seem to be on the same page as New Jersey. In a survey issued in April, 35 states, the District of Columbia and New York City said an employee who telecommutes from a home in the state would create "nexus"—a connection that warrants imposing income tax on an out-of-state employer. Most states don't offer companies clear guidance in this area, says Steven Roll, an assistant managing editor at BNA Tax & Accounting, which conducted the survey. And, he notes, states may face greater pressure to crack down, as they're "struggling to close significant budget gaps."

Online sales tax battle looms in US

Amazon and Ebay, two of the biggest names in online retail, have staked out contrary positions in a debate over the taxation of US Internet shopping, which enables many buyers to escape paying sales tax. The two companies are divided in the face of a lobbying challenge from bricks-and-mortar rivals including Walmart and Sears, which complain that a tax loophole gives their online rivals an unfair price advantage. The issue is being pushed up the political agenda by the weak public finances of many US states, which are struggling with budget deficits and are eager to find new sources of tax revenue. The US does not have a federal tax law on Internet commerce, but since 2008 seven states have changed their laws in an effort to make Amazon and others collect sales tax from customers. Amazon has fought such moves aggressively, but says it would support a federal law provided it was simple and applied even-handedly. Ebay, by contrast, remains a staunch opponent of any catch-all legislation. The controversy has implications for cash-strapped consumers, whose shift to tax-free online shopping was accelerated by the economic downturn.

Rules to manage the digital clouds

[Commentary] Devices such as Apple’s iPod and Amazon’s Kindle once looked like becoming the dominant platforms for media, giving their creators huge sway over fields such as digital music and digital books. But the unveiling last week of Apple’s iCloud again makes clear that these gadgets and their connected online services are just stepping stones. They connect to the ultimate platforms for digital existence: the big data centers that store an increasing amount of the world’s information in “the cloud”.

The battle between companies such as Apple and Google to draw mass digital audiences and suck as much of their users’ personal data as they can into vast centralized repositories has the feeling of an endgame. Other digital platforms merely tended towards monopoly; the cloud operators could be unassailable. Even if users are not trapped by data lock-in, network effects, scale economics and other forces suggest a few will dominate. That is why urgent action is needed to set ground rules for the new cloud players, starting with security. The hacking of the IMF shows few institutions are fully prepared. The guardians of our digital assets must face incentives to take their responsibilities seriously. When things go wrong, they must be held to account. A new system of personal rights, establishing who should have a say in how personal data are used and who may profit from them, is also overdue. Users’ rights should be reinforced with mechanisms that require their active consent more often, rather than the system of tacit approval that currently exists. They should also have the freedom to take all of their data with them when they choose to leave a cloud service, and to leave no digital traces behind. The need for a new system of rights extends to access to media.

US cable aims to broaden its horizons

As US television industry executives gather in Chicago this week for the Cable Show, their largest annual conference, a good deal of mutual congratulations will be going around. By most measures, it is a very good time to be in TV.

Consternation over “cord cutting” proved unfounded, as users did not abandon cable and satellite subscriptions en masse during the recession. Total subscriber numbers are instead slightly up. The biggest shows on broadcast networks such as CBS and cable networks such as USA are both drawing strong ratings, enticing advertisers to pay near-record prices. Media buyers have just committed more than $10 billion to advertise this autumn, a strong showing for the annual “upfront” buying season. “It’s a good time to be selling premium original TV content,” said Nomura analyst Michael Nathanson last week, after meeting many of the largest content companies. But US television is in the midst of profound transition. While total subscriber numbers are not falling, growth has slowed from 1.6 per cent a year ago to just 0.3 per cent, Bernstein Research analyst Craig Moffett said last month. Pay-TV’s gains are also well short of population growth, and possibly even weaker than “anaemic” new household formation, he said. At the same time, new online entertainment offerings from Netflix, Hulu and Apple are offering customers low-cost alternatives for consuming shows and films when they want, on the devices they want. Cable operators like Cablevision and Time Warner Cable are pushing premium broadband Internet connections and phone services. Comcast has taken a further aggressive step to diversify, by buying NBC Universal. Now, however, the sudden popularity of other tablet computers has cable operators scrambling to make more content available on mobile devices.

UK warns mobile operators not to derail spectrum auction

The UK government has warned mobile operators not to embark on legal action that would delay an auction of airwaves suitable for supporting fast web surfing on smartphones.

The culture department responded to a thinly-veiled threat of legal action by O2 over the proposed auction rules by saying it was important the radio spectrum was released “as soon as possible”. Google and Skype have also waded into the heated debate over the auction rules by urging regulators to ensure that mobile operators do not stop their customers using services that threaten the telecoms companies’ revenues. Britain has missed the opportunity to be an early adopter of mobile networks based on fourth generation wireless technology that enables fast web browsing on smartphones. Consumers in the US and Japan are already enjoying the benefits. The spectrum available in the auction planned for early next year is suitable for 4G networks, but the infrastructure is unlikely to built until 2013 or 2014 at the earliest.