December 2011

Apple, Motorola, AT&T, Sprint, T-Mobile latest to be sued over Carrier IQ tracking

Apple, Motorola, and three major wireless carriers are the latest to face a class-action lawsuit over a smartphone privacy scandal, with Carrier IQ, HTC, and Samsung also facing allegations that they spy on users with software installed on smartphones. While Carrier IQ makes the software, it is installed on phones manufactured by hardware companies and sold by carriers, providing plenty of targets for lawsuits.

A lawsuit was filed in US District Court in Delaware Dec 2 against a big roster including Carrier IQ, AT&T, Sprint Nextel, T-Mobile USA, HTC, Apple, Samsung, and Motorola Mobility. Filed on behalf of four plaintiffs who are iPhone, HTC, and Samsung phone users and also customers of AT&T, Sprint and T-Mobile, the suit notes that "defendants Samsung, Apple, Motorola, and HTC pre-install Carrier IQ software on cell phones used by its customers on the AT&T, T-Mobile and Sprint networks." The lawsuit says that "[i]n addition to collecting device and service-related data, Carrier IQ’s software can collect data about a user’s location, application use, Web browsing habits, videos watched, texts read and even the keys they press." The suit claims violations of the Federal Wiretap Act, Stored Electronic Communications Act, and the Computer Fraud and Abuse Act, while demanding monetary compensation as well as a permanent order preventing the defendants "from installing software on cell phones that could track the users’ information in violation of federal law.”

Verizon's big plans for 4G next year

Verizon Wireless is keeping its foot firmly planted on the pedal when it comes to 4G LTE. Verizon has an aggressive slate of 4G products in the works for next year--including the vast majority of its smartphones.

The carrier also plans to make more 4G devices affordable, further driving adoption. That'll be key to Verizon's effort to further extend its edge over the competition. The carrier was largely racing against itself when it came to 4G LTE this year, but 2012 will be different as rivals work quickly to roll out their own next-generation networks. Verizon, for its part, isn't so concerned. Verizon still holds an intimidating lead over its competition when it comes to 4G LTE deployment. The carrier told CNET that as of December 15, the 4G LTE network would cover 200 million people, surpassing its previous target of 185 million. It will also have reached 190 markets, with Youngstown, Ohio, being the latest addition.

Galaxy Nexus + data plan + VoIP support = free calls!

Using a data-only SIM card — which costs $40.00 per month for unlimited texts and data — and a new Android 4.0 feature, Tofel turned the Galaxy Nexus into a VoIP phone: he can get or receive calls solely through Wi-Fi and mobile broadband networks without subscribing to a voice plan.

The iPad’s other life: medical device extraordinaire

Much of the iPad’s use in medical settings so far has been in the form of pilots and trials, but it’s getting ready to take off in a much bigger way.

The Veteran’s Administration in the U.S. is looking at rolling out as many as 100,000 tablets across 152 hospitals, says Wired, based on the success of the 1,500 trial iPads it currently has in use. Over 80 percent of U.S. hospitals have similar trials in place, according to recent comments made by Apple CEO Tim Cook, which means that many more could soon take the plunge, resulting in a huge uptick of orders from medical organizations for the generally consumer-oriented device. iPads can help on both sides of the stethoscope. For patients, they can act as a source of entertainment, providing a way for those who are bed-bound to escape their situation and just browse the web, play games or watch a movie privately and in comfort. Doctors can use them to consult more easily while out of office, and they increase the likelihood of uptake for EMR programs, since they make such records convenient and accessible, instead of a chore tied to a stationary desktop.

Qualcomm, Verizon promote healthier living without wires

Qualcomm is selling a gadget that aggregates data from different biosensors and medical devices in the home and plants it in a cloud database from where physicians and nurses can access real-time biometric data about their patients. Verizon Wireless is developing a “virtual care” platform, built on the back of its new LTE network, which will allow doctors to use video over smartphones and tablets to make virtual house calls.

The wireless industry is moving more aggressively into telemedicine, seeing the potential of a healthcare system unfettered by wires, not to mention the huge business opportunity. At the mHealth Summit in Washington, D.C., Qualcomm announced the creation of a new division called Qualcomm Life — replacing its Wireless Health business – overseeing its new 2net mobile and cloud telemedicine platform. The heart of the system is the 2net Hub, a wireless gateway that can link to any wireless sensor or device through Wi-Fi, Bluetooth, Bluetooth Low Energy and ANT+, encrypt that data and send it securely to the 2net cloud.

Verizon becomes first firm to offer certified online ID protection

Verizon has become the first company certified to offer high-level online identity protection for federal personnel and visitors to dot-gov websites.

With agencies under budgetary pressure to move services online and data breaches spiking, ID providers are vying to offer departments, as well as businesses, easy, affordable means of ensuring people are who they say they are online. Verizon officials said the win opens the door for potential contracts with the Internal Revenue Service and other agencies that require a high level of ID trustworthiness for transactions, such as filing taxes directly through IRS.gov. Until now, companies, including Google and Equifax, met the federal government's criteria for offering websites only the lowest of four "levels of assurance" -- Level 1, which simply confirms a username and password. Level 3 assurance, which Verizon now carries, requires checking a second piece of identifying data, such as a smart card containing personal information and biometric fingerprints.

Tumblr snags Andrew McLaughlin, former White House staffer

Tumblr has hired former White House technology expert Andrew McLaughlin to join its team in New York.

McLaughlin will assume the role of vice president, leading Tumblr's internationalization and community operations. McLaughlin brings to Tumblr some key Washington experience, most notably serving as the administration's deputy chief technology officer from 2009 to 2010. Before that, he headed up global public policy work for Google from 2004 to 2009. Until now, Tumblr has largely flown under the Beltway radar. The company is taking a more active role in policy matters given recent attempts on Capitol Hill to crack down on content peddled illegally online. After leaving the White House, McLaughlin began teaching at Stanford Law School, took a position on the board of directors for Code for America and started Civic Commons. The latter is a nonprofit that "helps governments build and use shared and open technologies to improve public services, transparency, accountability, citizen participation and management effectiveness, all while saving money," according to its website.

The Fox News Candidate Is ... Fox News

This chaotic and raucous primary season is demonstrating that Roger Ailes will put the interests of his network ahead of all else.

If 2010 was the year that Fox fueled the tea party — culminating in record ratings and the Republican sweep of the House midterms — 2012 is shaping up to be the year that Ailes decided Fox will benefit if the political world recognizes that his network is willing to make GOP candidates sweat in front of their base. Like any good candidate, the network plans to tack toward the center for the general election. It's a complex game Ailes is playing. Conversations with Fox sources and media executives suggest a new strategy: Fox is trying to credibly capture the center without alienating its loyal core of rabid viewers. To this end, the network is flexing its news-gathering muscles in high-profile ways that will capture media attention.

Why bother? Partly as a preemptive measure against CNN.

Call completion problems persist, rural groups tell FCC

Rural association representatives recently discussed the ongoing issue of call routing and termination failures with the Federal Communications Commission.

NECA, the National Telecommunications Cooperative Association, the Organization for the Promotion and Advancement of Small Telecommunication Companies, and the Western Telecommunications Alliance met with Enforcement Bureau and Wireline Competition Bureau staff regarding the continuing problem of calls not properly completing to customers in rural areas. The associations said they were frustrated with the industry’s lack of appropriate and timely response and urged swift Commission action. Rural representatives also reported mixed results with the Commission-supplied carrier contact list. Anecdotal information showed it was effective in resolving issues with some carriers, but operated very poorly with others. Rural representatives have been meeting with the FCC for close to a year to bring attention to the growing problem of calls to rural customers that are being delayed or that fail to connect. In September, the FCC created a Rural Call Completion Task Force, which hosted a workshop in Washington in October to identify specific causes of the problem and discuss potential solutions with key stakeholders.

Lookout releases free Carrier IQ detection app

A mobile security software company released a tool that detects Carrier IQ, the software embedded in numerous smartphones that has raised questions from users, privacy advocates, and even Congress.

Lookout, best known for the Android security software by the same name, launched the free Carrier IQ Detector last week. It can be downloaded from the Android Market. The tool only detects the presence of Carrier IQ on Android handsets: It does not scrub the software from the smartphone. Lookout said that Carrier IQ was "deeply integrated with handset firmware [and] users would be required to attain special device privileges in order to remove it," then warned that doing so incorrectly could "put users at further risk of malware infection" and possibly make them unable to receive future phone updates.