April 2012

GSA tool lets people verify genuine federal social media accounts

Federal agencies need help tracking their social media accounts, and citizens need help verifying which government accounts are authentic. Now the General Services Administration has stepped in to address both of those concerns with a new online solution.

The GSA launched the new online Federal Social Media Registry and verification tool intended to allow users to register and verify official federal social media accounts. The registry is meant to serve as a central database to list all official, verified federal social media accounts on Twitter, Facebook, Google+ and YouTube and other services, totaling 22 networks. Debuting on Howto.gov on April 26, the registry allows users to enter an account name to determine if it is an official account sponsored by a federal agency. It also allows federal managers to submit accounts for registration and verification.

Network Anchors for Romney?

Tom Brokaw, Katie Couric and David Gregory endorsing presidential candidates: Could it happen? Actually, it already is -- though not quite in the way you might imagine.

For decades, scholars have studied and debated the impact of media, both paid and earned, on the decision-making of swing voters. Earned media -- i.e., news -- is generally believed to have limited impact, because the types of broadcasts valued by swing voters are unlikely to contain the pointed messages that are more effective at moving minds. Media outlets delivering more one-sided messages, on the other hand -- such as FOX News Channel or MSNBC -- are watched mainly by people who already have made up their minds. Meanwhile, paid media, or traditional campaign advertising, can be targeted at swing voters. But messages and messengers with particular partisan or other motives may not have the credibility to alter those voters’ decisions. What happens, though, when swing voters are confronted by negative messages delivered by credible messengers?

Why CISPA could kill the cloud

A close read of CISPA's broad language reveals that Joe Internet's privacy isn't all that would be in jeopardy if the bill makes it through the Senate and past President Obama's veto pen.

CISPA poses a threat to the privacy of entire organizations, from nonprofits and small business on up to the enterprise -- and even to the very future of cloud computing. Drawing from the bill's exact language, CISPA would permit "certified entities" and "cyber security providers" to "voluntarily" share any customer data with other certified entities, so long as the data constitutes "cyber threat intelligence" for "cyber security purposes" -- as well as for the sake of "national security." In a nutshell, the federal government and "certified entities" could freely pass around customer data in the name of security, without due process and without any fear of reprisal if their purported security fears turn out to be completely unwarranted. "Certified entities" can mean federal agencies, other public agencies, utilities, and private organizations. That's a potentially long, long list of whistleblowers.

Itsy-bitsy teeny cell towers are coming

The cell phone capacity problem is getting bigger by the day, but one potential solution has wireless carriers thinking smaller -- way smaller.

As smartphone and tablet usage soars, the giant cell towers that mobile devices communicate with are getting overloaded. As a result, cell phone companies have begun to get behind the idea of "small cells": tiny antennas that you can hold in your hand. Small cells make much more efficient use than traditional towers of carriers' increasingly precious wireless spectrum. The low-powered devices can cut back on interference, improve cell reception indoors and become Wi-Fi hotspots to offload traffic from cramped cellular networks. Such spectrum-maximizing tricks are becoming increasingly important as mobile traffic booms.

By 2016, more than half of the Internet's traffic will come from mobile devices, and 71% of that will be big video files, according to Cisco's latest Mobile Visual Networking Index, the industry's most comprehensive annual study.

Chicken Scratches vs. Electronic Prescriptions

One place where handwriting persists is on medical prescriptions, and that’s unfortunate. Sloppy writing or inappropriate directions can lead to what doctors delicately refer to as preventable A.D.E.’s, or adverse drug events. These can encompass minor but still avoidable problems, like rashes or diarrhea, and much more serious events like, well, death.

Studies show that errors are much less likely if a doctor clicks to select medications from an onscreen list and sends the prescription data via computer to the pharmacy. Rainu Kaushal, a professor of medical informatics at Weill Cornell Medical College, led a study published in 2010 in which she and four colleagues followed prescriptions issued by a sample of providers in outpatient settings in New York. (Providers included physicians, physician assistants and nurse practitioners.) Some were prescribing electronically for the first time, and some continued to use paper. The researchers found an astonishing 37 errors for every 100 paper prescriptions, versus around 7 per 100 for those who used e-prescribing software. These errors didn’t even include legibility issues, when the pharmacist couldn’t read the handwriting with confidence and called the provider to clarify.

Elder care enters the digital age

The growing business of taking care of aging seniors at home is getting help from a powerful, but unlikely suspect: the mobile phone industry. With rising health care costs, the soaring baby boomer population and an increased emphasis on keeping people out of hospitals for conditions that can be monitored and treated at home, Atlanta-based AT&T Mobility and other major wireless phone companies have found a sweet spot for new growth. Marrying technology with medicine may be part of the solution to better health care and lead to more business opportunities, but there have been challenges. Concerns about privacy, how doctors get paid and whether traditional geriatric facilities — such as nursing homes — will go away as more people choose to remain in their homes, are among them.

Medical care shifting to electronic data files

One in 10 doctors who work outside hospitals in the United States began using electronic health records in 2011, helped along by the promise of $27 billion in incentives from the federal government.

As of the end of last year, 35 percent of such doctors had a system that performed at least basic functions, including ordering of prescriptions and storing doctor notes and test results, according to one in a series of studies on the topic published in the latest issue of the journal Health Affairs. The technology is spreading, the result of years of fierce, well-funded advocacy aimed at soothing doctors’ concerns about the hassle and cost of the systems. To date, $146 million in incentive payments have been distributed to doctors and hospitals in the state to help pay for installation, training, and upkeep, according to Bridget Scrimenti, spokeswoman for the Massachusetts eHealth Institute, part of an independent state agency working on the issue. Now, some involved in health information technology say it is time to focus more attention on making sure the systems are safe.

Hulu, networks to change model of free streaming

Viewers who stream network TV shows may soon discover the free ride is not so free.

Hulu, which attracted 31 million unique users in March under a free-for-all model, is taking its first steps to change to a model where viewers will have to prove they are a pay-TV customer to watch their favorite shows, sources tell The Post. In fact, the move by Hulu toward the new model — called authentication because viewers would have to log in with their cable or satellite TV account number — was behind the move last week by Providence Equity Partners to cash out of Hulu after five years. And it’s not just Hulu making it tougher for cable-cutters to stream shows and other content. Fox, owned by News Corp., which also owns The Post, is expected to begin talks soon with Comcast on a TV Everywhere deal that will require authentication. Plus, Philadelphia-based Comcast is expected to switch to an authentication model for this summer’s Olympic Games. The move toward authentication is fueled by cable companies and networks looking to protect and profit from their content.

Navigating a Tightrope With Amazon

[Commentary] The e-book “After Friday Night Lights” was pulled from Amazon after Amazon made the work available for free. It had been priced at $2.99 but the plan hit a pothole after Apple, which had been looking to get into shorter works in a digital format, decided to include e-books in a promotion that it does with Starbucks. It selected the digital sequel as a Pick of the Week, giving customers a code they could redeem online for the book. (The author said he still received a royalty of $1.50 for each copy sold.) Amazon interpreted the promotion as a price drop and lowered its price for “After Friday Night Lights” to exactly zero. Byliner, the e-book’s publisher, withdrew the book from Amazon’s shelves, saying it did so to “protect our authors’ interest.”

The Progressive Policy Institute
Tuesday, May 1, 2012
9:30 – 11 a.m.
http://progressivepolicy.org/ppi-event-the-economic-implications-of-the-...

Roger Entner, founder of Recon Analytics, will explain the findings of his recent paper, “The Wireless Industry: The Essential Engine Of Us Economic Growth,” to a policy panel that includes, PPI Chief Economist Michael Mandel and Professor Thomas Hazlett of George Mason University.