May 2012

Facebook vs. Twitter

In the world of social networks, Facebook looks like the swift and cunning hare, Twitter the leisurely and careful tortoise. This race is not judged by speed but by a stopwatch with a much longer lifespan, one that is tied to trust.

To run so quickly, Facebook exploded because it slurped up endless amounts of data about its users. It often did so in ways that earned it scorn from those worried about privacy and the implications of personal data used by others. Again and again, Facebook pushed the boundaries of people’s privacy by making things public that had once been declared private on its site. It continually opted people into new features that clearly overstepped the company’s original privacy agreements. As a result, Facebook users tiptoe through the site on eggshells. A recent CNBC poll found that “59 percent of respondents said that they had little to no trust in Facebook to keep their information private.” Eventually, the Federal Trade Commission stepped in to stop Facebook, but it was eight years too late. Twitter, on the hand, has taken an opposite approach. The company has never made its users’ private information public when it has introduced new features. Unlike Facebook, Twitter has not endlessly changed its privacy policy. Users of the site trust Twitter more. The stark difference between the two companies’ approaches to privacy is evident with product introductions.

Will Regulators Unfriend Facebook?

[Commentary] The best way for Facebook to fend off regulations is to be more transparent about how it uses data and to give users easier controls over privacy settings. The company could be more explicit about its offers of new services in exchange for expanded access to personal information. Above all, letting people determine their own trade-offs is in the spirit of the Internet more than the alterative of one-size-fits-all rulings by regulators or judges. The successful public offering of Facebook means the market is optimistic that Mark Zuckerberg will fend off political pressures. Markets can be naive about the damage that nonmarket forces can cause, but 900 million Facebook users are a constituency large enough that politicians will think twice before unfriending it.

Ultra-Orthodox Jews Rally to Discuss Risks of Internet

More than 40,000 ultra-Orthodox Jews filed Citi Field to hear about a moral topic considered gravely important in their community: the potential problems that can stem from access to pornography and other explicit content on the uncensored, often incendiary Web.

Inside the stadium, a dais was set up by the back wall of center field, where rabbis led the packed stadium in evening prayers and offered heated exhortations to avoid the “filth” that can be found on the Internet. English translations of the speeches appeared on a jumbo digital screen. Still, many attendees readily conceded that the Internet played a big role in their lives. Several opponents of the rally gathered outside the stadium, including a crowd that stood by police barricades holding signs that read, “The Internet Is Not the Problem.” Many of the protesters said they shared the religious beliefs of the attendees but wanted to show support for victims of child sexual abuse, some of whom in ultra-Orthodox communities have been discouraged from calling the police and have been shunned after the crimes against them were reported.

Professor Makes the Case That Google Is a Publisher

Is Google search an intermediary like the phone company — simply connecting people with the information they seek? Or is Google search a publisher, like a newspaper, which provides only the information that it sees fit and is protected by the First Amendment?

There are good reasons for Google to want to be considered a mere connector; like other Internet companies, it can beg off responsibility for what is transmitted by its users. That is the useful stance when it comes to rebutting claims of copyright infringement or libel. But when the issue is anticompetitive behavior — a charge made by rivals and some businesses — Google has lately been emphasizing that it sees itself as a publisher, and it is appealing for different kinds of protections, in the realm of free speech. How Google has decided to say this is almost as interesting as what is being said. The company hired Eugene Volokh, an influential conservative blogger and a professor at the University of California, Los Angeles, to write a paper last month. In it, he argues that Google search results are protected speech.

At Network TV’s Gathering, Web Is Central

Two media rituals took place in New York City last week: the television upfront presentations and the city-sponsored celebration of all things digital, Internet Week. At times, it was hard to tell which was which.

At the upfronts, network TV executives spoke the languages of social media and Web science to a greater degree than ever. ABC spoke about designing great “user experiences” just as a Web designer would; both Fox and CBS showed off how many online fans they had on sites like Facebook and Twitter. (Fox says it has 230 million; CBS, 167 million.) Meanwhile, at Internet Week, much of the focus was on video — specifically the kind of high-quality video that television networks have been producing for decades. The collision between old and new media was sometimes visible in Manhattan — as when partygoers hopped Thursday night from the CW network’s open bar at Colicchio & Sons to the Internet Week closing party at Barry Diller’s IAC building two blocks away.

Who's Afraid of #CISPA?

[Commentary] Internet activists who killed an antipiracy campaign on Capitol Hill in January are back on the virtual warpath against efforts to improve America's cyber defenses. As then, the ferocity of the ire is disconnected from the modesty of the legislation.

Standing in the way of the Cyber Intelligence Sharing and Protection Act (CISPA), however, is the Obama Administration, which came out against CISPA before the House vote, citing supposed shortcomings on privacy protections. Having worked closely with Republicans to write the bill, Rep. Ruppersberger was blindsided by the White House and has said as much. The House passed the bill 248-168, with 42 Democrats defying the Administration's veto threat. The online activists, who don't let facts get in the way of a good campaign, needed no invitation to sound the call to battle. The ACLU, privacy evangelists and tea party libertarian-types are in. Search #CISPA on Twitter to behold the Orwellian future of the National Security Agency prying into your Web affairs. But just because you're paranoid doesn't mean someone's out to get you.

The Facebook president in need of new friends

[Commentary] Hope, change, friends. At a certain point in the past few years, Barack Obama and Facebook began to overlap in people’s minds.

Not only did Obama’s 2008 campaign demonstrate Facebook’s potency as an electoral tool, it also hired Chris Hughes – a Facebook co-founder – to do the job. In the same way that Halliburton offered a corporate expression of the Bush administration, Facebook captures the zeitgeist of Obama’s. It is little surprise the freshly-listed Facebook faces the same overblown expectations with which Mr Obama started out. It may be too late for Facebook to learn from Obama and since its valuation it has $104bn worth of reasons not to care.

Comcast Takes Step in Right Direction but Needs to Go Further

[Commentary] It would seem that Comcast is finally listening to the "noise." So let's keep up the din.

Last week, the company announced it will do away with its anti-competitive and anti-consumer cap on Internet data usage. Instead of threatening to cut off service to anyone exceeding its limits, Comcast now plans to simply charge them more. That's not ideal, but it's an improvement. Because the company hasn't finalized its new policy and because the announced change is apparently in response to an outcry from consumers, activists and competitors, there's reason to believe continued pressure could force it to offer an even better deal to customers. And we deserve it. If it's true that few people bump up against the old caps, then Comcast ought to easily be able to double or even triple the data allotments -- or eliminate them altogether. Meanwhile, treating similar services differently based on who's providing them is ultimately a bad deal for consumers. Comcast pitches its new app as beneficial to its subscribers. They get the ability to watch its streaming video at no additional cost whether in dollars or in deductions from their usage amount. But the move is anti-competitive. Because it gives consumers a strong incentive to use Comcast's no-cost streaming service over Netflix's or Hulu's, it could lead to much less competition. And if Comcast is able to get away with it, there's no telling how many other services it would set up on "private networks." That could leave the Internet looking a lot like cable TV, where companies like Comcast determine the content you can access and the price you'll pay for it. Let's not go there. Let's make some more noise

FCC considering ‘all options' to save bankrupt tech company LightSquared

A top official at the Federal Communications Commission (FCC) told a Republican congressman that the agency is still considering ways to save LightSquared's plan for a high-speed wireless network.

The company invested billions of dollars in plans for a nationwide 4G network, but the FCC moved to block the network earlier this year over concerns it would interfere with GPS devices. In a letter sent last month, Mindel De La Torre, the chief of the FCC's International Bureau, told Rep. John Duncan (R-TN) the agency is "continuing to consider all options for addressing this [interference] issue." LightSquared and others have suggested that the FCC should move the company to a new band of radio frequency spectrum farther away from the GPS band. In the letter, De La Torre said no other spectrum bands are "immediately apparent as suitable alternatives" and that such a move would be a departure from the FCC's standard procedures. But she said moving LightSquared to new spectrum would be possible if the FCC determined it would be in the public's interest.

Groups urge FCC to stop prisons from charging 'predatory' phone rates

A coalition of civil liberties and public interest groups are urging the Federal Communications Commission (FCC) to cap the phone rates that prisons can charge inmates.

In a letter sent to FCC Chairman Julius Genachowski, the groups said high phone rates unjustly punish the families of inmates and contribute to recidivism by cutting off contact between inmates and their families. According to the letter, a typical interstate collect call from prison has a $3.95 connection fee and rates as high as 90 cents per minute. The groups note that a 15-minute collect call would cost families $10 to $17 and that a one-hour call once a week would cost $250 per month. The letter was signed by groups including the Leadership Conference on Civil and Human Rights, the American Civil Liberties Union, Consumers Union, Free Press, NAACP and the National Council of La Raza. Conservatives David Keene of the American Conservative Union and Gary Bauer of American Values also signed the letter.