June 2012

Lack of computer access a major hurdle for the poor

Throughout the nation, a stark divide separates those with access to computers and computer training, and those without. For low-income Americans, it's akin to being stuck yelling out a window to communicate while everyone else is using the phone.

Overall, 90 percent of Americans making between $50,000 and $74,999 are online, according to a study released by the Pew Research Center in April. For those making more than $75,000 annually, it's 97 percent. Among Americans who make less than $30,000 a year, however, just 62 percent are online. And, only 43 percent of people without high school diplomas use the Internet, compared with 94 percent of people with college degrees.

After Years of Courtship, Apple and Facebook Finally Hook Up

Apple announced Facebook-sharing integration with its iOS mobile software at the company’s annual Worldwide Developers Conference in San Francisco on , thus making formal a long-anticipated pairing between two of the most-watched technology companies of Silicon Valley.

“We’ve been working very closely with Facebook to make sure we’ve got the best mobile integration of Facebook around,” Scott Forstall, senior vice president of iOS Software, said. And it is a broad integration that includes a “Like” function for the App and iTunes Stores, as well as integration with Siri, and a public API so developers can more easily integrate the feature into their apps. But it’s not just restricted to mobile. Apple also baked Facebook integration deep into Mountain Lion for Macs, allowing users to share photos, links and comments from Mac desktop apps. New Facebook notifications populate Mountain Lion’s Notification Center, as well as the iOS notification bar.

Online consumers more engaged with TV programming, study finds

TV audiences who watch online and through mobile devices may be looking better to advertisers and networks. A new study by ComScore and the Coalition for Innovative Media Measurement found that people who watch TV online in addition to the traditional way spend more time consuming the content. According to the study of 10,000 consumers, people who view programming through TV and online spend 25% more time viewing than those who engage only through regular television. "Consumers who build online video into their TV experience appear to be an important core constituency for media brands," the study’s authors wrote.

Proposed Third Quarter 2012 Universal Service Contribution Factor

The Federal Communications Commission’s Office of Managing Director (OMD) announced that the proposed universal service contribution factor for the third quarter of 2012 will be 0.157 or 15.7 percent.

Why is the State Department paying Amazon $16.5 million for 2,500 Kindles?

The State Department has signed a no-bid, $16.5 million one-year contract with Amazon to provide Kindle Touches -- 2,500 of them to start, preloaded with 50 titles each -- for its overseas language-education programs. So why has the government decided the Kindle is the best e-reader — and what is Amazon providing for all that money?

In a document justifying the no-bid contract, the State Department says it’s identified “the Amazon Kindle as the only e-Reader on the market that meets the Government’s needs, and Amazon as the only company possessing the essential capabilities required by the Government.” It has international 3G, text-to-speech features and a long battery life, which “other e-readers such as the Barnes and Noble Nook, the Sony Reader Daily and Kobe [sic] e-Reader cannot provide.” Less clear is why 2,500 Kindle Touches are worth $16.5 million. The Kindle Touch 3G is $189; multiplied by 2,500 (which is the figure to start in the first year), that’s $472,500. I’ve asked the State Department for elaboration, but according to the agreement, Amazon is responsible for shipping the Kindles overseas, providing 24/7 customer service (something a smaller company, including Barnes & Noble, might have had trouble handling), sharing data on how the Kindles are used to access content and pushing serialized content to the Kindles regularly. Amazon is also responsible for disabling “standard features, as requested by DoS, for the device such as individual purchasing ability.”

Secrets And Electronic Health Records: A Privacy Concern

Does your orthodontist or opthamologist need to know what you tell your psychotherapist in order to provide you with quality care? In the age of electronic medical records, a whole range of health care providers may have access to this information whether you want them to or not.

The issue of how to ensure that psychotherapy notes remain private, even from other doctors, was one that troubled many at the second annual Health Privacy Summit in Washington. “Psychotherapists are often the canaries in the coal mine” when it comes to health privacy, said James Pyles, an attorney who specializes in health law at the firm Powers, Pyles, Sutter and Verville PC. Here’s what many say is the problem: If a mental health specialist types up his or her notes from a therapy session and puts them into a patient’s electronic medical record, that file can be shared with any doctor the patient sees within their health system. And, because of a loophole in the Health Insurance Portability and Accountability Act, or HIPAA, there’s nothing a patient can do to stop this from happening.

Debunking Rumors of an Internet Takeover

This just in from Geneva: The United Nations has no plans to seize control of the Internet.

The Web-snatching black helicopters have not left the hangar. Internet conspiracy theorists will be disappointed. The latest one, fueled by “open Internet” groups, Internet companies like Google and some US lawmakers, was that mouse-clicking bureaucrats at U.N. headquarters in Geneva, supported by governments suspicious of the United States, were scheming to take over the Internet itself. The plot went something like this: At a meeting in December of an obscure UN agency called the International Telecommunication Union, Russia, China and their ilk would try to wrest oversight of the Internet away from the loose collection of public and private organizations that do the job now, handing this responsibility to the ITU. All sorts of bad things, from censorship to the breakup of the Internet, would ensue. Time for a reality check. Documents prepared for the December meeting, which leaked out last week — yes, on the Internet — show that there are no proposals to hand governance of the Net to the ITU. The union insists that it has no desire to play such a role. And even if some governments would like to give the agency increased regulatory powers, the United States and other like-minded countries could easily block them.

Web-Savvy Lawmakers Call for Internet Bill of Rights

Rep. Darrell Issa (R-CA) and Sen. Ron Wyden (D-OR) called for Congress and the Internet community to adopt a digital bill of rights.

Since the Internet mobilized on Jan. 18 to voice its collective opposition to the Stop Online Piracy Act, the Internet community and its defenders in Congress have been looking at ways to use the Web to change the power structure in Washington (DC). "What the Internet community did [in January] was create a fear," said Rep Issa, who has posted his idea for a digital citizens bill of rights on his "Keep the Web Open" site. "Fear of being exposed is very powerful. No [congressional] member wants to be thought of as not caring about their constituency." The beauty of Jan. 18, said Sen Wyden, was that it cut out the middleman, something that is all but unheard of in Washington. "We're trying to change the power in Washington," said Wyden. "In the past, the way you got the word out was through a phone tree. What we're talking about is building a system that will create a signal throughout the community."

French Publisher Group Strikes Deal With Google Over E-Books

Google has reached an agreement in France that could bring back to life thousands of out-of-print works.

The French Publishers’ Association and the Société des Gens de Lettres, an authors’ group, dropped lawsuits in which they contended that Google’s book-scanning here violated copyright. Google agreed to set up a “framework” agreement under which publishers would be able to offer digital versions of their works for Google to sell. “Our hope is that these path-breaking partnerships will help jump-start the emerging French electronic book market,” said Philippe Colombet, head of Google Books France. While e-book sales have surged in the United States, they have been held back in France, and across much of Europe, by disputes over rights and other issues. The deal is modeled on agreements that Google struck separately with two leading French publishers, Hachette and La Martinière. Under all of these agreements, the publishers retain control over many conditions of the book-scanning project, including which titles are made available.

Change.org Tests the Line Between Activism, Profits

Change.org is the for-profit, online-petition site famous for forcing Bank of America and Verizon to roll back customer fees, or so it claims. The company sells access to its members to groups keen to raise funds.

There are several sites like it, and they are growing rapidly. But few if any are growing as rapidly as Change.org, and none has made as big a splash in corporate America. "I have huge problems with Change.org because they are a lead-generation business disguised as a social-change organization for whoever is willing to pay them for the email addresses," says Clay Johnson, author of "The Information Diet" and a veteran of fund raising through social media. "It's dangerous to monetize 'change' because there's an economic incentive to sensationalize." Change.org is testing the boundary between profit-making and social activism. The company says there really is no boundary. You can't do good works unless you can pay your way.