Time for a High-Tech Version of the National Guard
[Commentary] When a disaster strikes, access to communications and high-tech infrastructure is critical for saving lives and mobilizing relief efforts. But as we saw a few weeks ago, Hurricane Sandy rendered inoperable the phone lines and computer networks that people needed to call for help and reach loved ones. In the storm’s aftermath many remained unable to access local and federal aid or even find out where they could get gasoline. It doesn’t have to be this way.
Just as the National Guard can be called upon to provide emergency relief, there are thousands of technology professionals ready, willing and able to volunteer their skills to rebuild crucial technology infrastructure in times exactly like these. These men and women could help build emergency cellphone towers and set up mesh Wi-Fi networks. They could assist government agencies to build and maintain the information systems that are needed to locate, manage and deploy food and water, tents and electric generators, and to help health workers keep track of drugs and other critical medical supplies. They also can help small businesses, schools and nonprofit organizations get their own information networks back online and functioning quickly. NET Guard teams could also work with federal, state and local officials on emergency-communication plans that could be put into motion even before a major storm hit, or immediately after an unexpected disaster like an earthquake or terrorist attack. No one questions the need to keep the phone systems running—and it is equally critical that the nation has a means for getting Internet-based communications systems up and running when they go down after a disaster. Information technology is not just about cool smartphones, tablets and computers. Today it is also about providing and delivering crucial information that can save lives, save property, and help rebuild faster when it matters most. The Obama administration now has dramatic evidence of the need to set up a NET Guard to help victims of future disasters recover and reconstruct their lives.