January 2013

Twitter’s Speech Problem: Hashtags and Hate

Most of Twitter’s two hundred million users tweet from outside of the United States, and so the company bumps, uncomfortably and unavoidably, into other countries’ free-speech laws.

Last January, Twitter announced a new “country-withheld content” policy, under which it will block an account at the request of a government, but only within that country’s borders, so the tweet could still be seen elsewhere around the world—an attempt to find a Bay Area–sunny middle ground between freedom of speech and compliance with local law. But free speech means something very different abroad—even in friendly, seemingly similar-to-us countries like France. (This is true particularly when it comes to the kind of speech that just happens to be in question: anti-Semitic speech.) When Twitter instated its “country-withheld content” policy, it broke open the floodgates.

Google’s approach to government requests for user data

January 28, is Data Privacy Day, when the world recognizes the importance of preserving your online privacy and security. If it’s like most other days, Google—like many companies that provide online services to users—will receive dozens of letters, faxes and emails from government agencies and courts around the world requesting access to our users’ private account information. Typically this happens in connection with government investigations. It’s important for law enforcement agencies to pursue illegal activity and keep the public safe. We’re a law-abiding company, and we don’t want our services to be used in harmful ways. But it’s just as important that laws protect you against overly broad requests for your personal information. To strike this balance, we’re focused on three initiatives that I’d like to share, so you know what Google is doing to protect your privacy and security.

First, for several years we have advocated for updating laws like the U.S. Electronic Communications Privacy Act, so the same protections that apply to your personal documents that you keep in your home also apply to your email and online documents. We’ll continue this effort strongly in 2013 through our membership in the Digital Due Process coalition and other initiatives.

Second, we’ll continue our long-standing strict process for handling these kinds of requests. When government agencies ask for our users’ personal information—like what you provide when you sign up for a Google Account, or the contents of an email—our team does several things:

  • We scrutinize the request carefully to make sure it satisfies the law and our policies. For us to consider complying, it generally must be made in writing, signed by an authorized official of the requesting agency and issued under an appropriate law.
  • We evaluate the scope of the request. If it’s overly broad, we may refuse to provide the information or seek to narrow the request. We do this frequently.
  • We notify users about legal demands when appropriate so that they can contact the entity requesting it or consult a lawyer. Sometimes we can’t, either because we’re legally prohibited (in which case we sometimes seek to lift gag orders or unseal search warrants) or we don’t have their verified contact information.
  • We require that government agencies conducting criminal investigations use a search warrant to compel us to provide a user’s search query information and private content stored in a Google Account—such as Gmail messages, documents, photos and YouTube videos. We believe a warrant is required by the Fourth Amendment to the U.S. Constitution, which prohibits unreasonable search and seizure and overrides conflicting provisions in ECPA.

And third, we work hard to provide you with information about government requests.

Consumers Fret About Privacy on Data Privacy Day

It's a sign of the times that we now have a Data Privacy Day, recognized not just in the United States, but also in Canada and 27 other countries.

Lawmakers in the U.S. have promoted the day as a time for increased awareness on the part of consumers regarding safeguarding privacy and data online and on mobile devices. Numerous studies on this topic indicate that consumers increasingly mistrust companies' use of their data. Truste found that 72 percent of smartphone users are more concerned than they were a year about their privacy. In fact, many consumers feel they have little control over the personal information companies gather about them from the Web or other online services, including photo-sharing and gaming, according to a survey from Microsoft. Only 40 percent feel they mostly or totally understand how to protect their online privacy.

Instagram Asking For Your Government Issued Photo IDs Now, Too

Over the past week, a number of users of the popular photo sharing app Instagram and parent company Facebook have been locked out of their accounts and prompted by both services to upload images of their government issued photo IDs to regain access.

Concerned users seeking to regain account access have turned to several outlets online, including Yahoo Answers, to try and determine whether or not the prompts asking for images of their IDs are real or are hacking attempts. More frustrating still for some users, not all IDs have been accepted, leading Facebook and Instagram to send follow-up emails asking users to provide more documentation, including their birth certificates, if necessary.

Could Cord Cutters One Day Get a Crack at HBO?

It’s a cord-cutter’s dream: the chance to get HBO without having to pay for the full television package. Comments by HBO’s new chief executive, Richard Plepler, suggest that while a standalone HBO broadband offering won’t be available anytime soon, HBO may be at least pondering the possibility.

He made clear that an unwillingness to alienate HBO’s distributors – cable and satellite operators that carry the product – would prevent the channel from going direct to consumers anytime soon. But he also acknowledged that this means HBO is missing out on some potential customers. For the moment, he said, HBO needs to make the product so valuable “that it’s worth the subscription.” But then he dropped a subtle hint that HBO is internally debating the issue, mentioning that he wants to foster a corporate culture that allows for debate — including “an environment that challenges the status quo.”

Antigua takes step to ignore U.S. copyrights in fight over online gaming

Antigua threatened to ignore U.S. copyrights in retaliation for an online gaming ban that the tiny Caribbean nation says has “devastated” its economy.

The country sought and received the World Trade Organization's authorization to set up a website to sell materials that infringe on U.S. copyrights without paying the American copyright holders. The decision could rekindle congressional concerns about subjugating U.S. policy to international law and complicate President Obama’s second-term trade agenda. The Antiguan government said, however, that it still hopes to reach a deal with the United States and avoid the retaliation.

Dodgers, Time Warner Cable announce new channel: SportsNet LA

The name for the Dodgers' new television channel: SportsNet LA. The Dodgers and Time Warner Cable officially announced their television contract, with the team-owned channel starting in 2014. The deal, pending the approval of Major League Baseball, covers 25 years and is believed to be worth between $7 billion and $8 billion to the team.

The Dodgers are to remain on Fox Sports through the 2013 season, but the team decided it wanted its own channel thereafter and negotiated with Fox and Time Warner Cable. "We concluded last year that the best way to give our fans what they want -- more content and more Dodger baseball -- was to launch our own network," Dodgers controlling owner Mark Walter said in a statement. The Dodgers -- not Time Warner Cable -- will program the new channel. In an interview, executives of the company said they believed the SportsNet LA name would be distinctive enough from the Time Warner Cable Sportsnet name given to the new Lakers channel. The Lakers and Time Warner Cable also launched a Spanish-language channel. The Dodgers deal does not include a separate Spanish-language channel from Time Warner Cable. The company charges other distributors close to $4 per month to carry the Lakers channel -- fees that are passed on to consumers in some way -- and the new Dodgers channel is expected to be sold at close to $5 per month.

Super Bowl Scores Nearly $4 Million Per Spot

This year's average Super Bowl commercial price is expected to climb to about the same level as a year ago -- close to 10% -- with many commercials bought at $4 million for a 30-second commercial. Average pricing for a 30-second commercial for this year's big football game on Feb. 3 on CBS featuring the Baltimore Ravens and San Francisco 49ers will hit around $3.8 million, according to industry executives. Nielsen says Super Bowl pricing in 2012 on NBC was $3.4 million on average for a 30-second commercial, up around 9% or $300,000 from 2011. Automotive commercials has been more dominant than ever. Nielsen says automotive was the top category, outspending beer category by nearly threefold in 2012: $90.5 million. (Auto was at a collective $23 million in 2008). The beer category was a distant second place at $31.5 million in 2012. Movie marketers and soft drink advertisers came next, each at around $21 million. Next was general consumer advertisers at about $10 million.

ACA Asks FCC to Scrap Proof of Performance Testing

The American Cable Association has asked the Federal Communications Commission not to graft analog-era proof-of-performance signal testing on a more robust and reliable digital-delivery system, agreeing with the National Cable and Telecommunications Association that self-certification rather than what ACA calls "needless and ineffective" testing is the right route in the digital age. But if the FCC does impose the rules on cable operators, ACA wants it to allow self-certification for the smaller operators it represents. "At the very least, if the Commission does adopt such testing requirements, it should permit smaller cable operators serving 400,000 or fewer subscribers to self-certify signal quality," ACA says.

MMTC Panel Offers Solutions for Accessible and Affordable Healthcare Powered by Broadband

At the Minority Media and Telecommunications Council’s Fourth Annual Broadband and Social Justice Summit, the organization for the first time held a panel on telemedicine – healthcare powered by broadband internet, also referred to as telehealth.

The “Broadband Solutions for Accessible and Affordable Healthcare Delivery and Education in the 21st Century” panel featured representatives from minority lawmaker caucuses, two federal agencies, and three medical associations. The discussants spoke about a few factors that can help fuel the deployment and usage of telehealthcare services across the country.