April 2013

Tablets Convert Consumers More Often Than Smartphones

Tablets have become the mobile device choice for consumers shopping online. Those using tablets treat them like a PC, comparing products and making purchases. In fact, online shoppers are three times more likely to make a purchase on a tablet compared with a smartphone, according to The State of Mobile Benchmark-Q2 2013.

While consumers might use smartphones to quickly check a reference, such as price checks or finding store locations, the conversion more often occurs on a tablet. But the preferences for tablets versus smartphones vary depending on the type of site they are visiting, either from a search engine or app. Retail Web sites get the most tablet traffic, followed by auto and travel and hospitality sites. While users on tablets prefer shopping on retail and e-commerce sites, consumers on smartphones tend to frequent telecom and media sites more often. Still, iOS remains the operating system used most frequently. It accounts for 49% of smartphone searches or browsing in the U.S., followed by Android at 45%. During the past 12 months, Research in Motion (RIM) declined from 5% to 1% share of visits in the U.S., while Windows maintained its 1% share. Android and iOS account for nearly 90% of smartphone searches in all six countries that Adobe observed. RIM and Symbian maintain their strongest footholds in the U.K. and China. Android share is largest in Japan. iOS leads in the U.S., U.K., and France.

Why Big Cities Make Media Liberal—and Why the Koch Brothers Can't Do Anything About It

[Commentary] Apparently, the Koch brothers are considering buying the Tribune network of newspapers in a bid to establish a pro-business conservative media chain. I say, good luck with that.

There are several reasons regional newspapers are an awkward fit for anyone looking to counter-program what they see as liberal bias in the news media. The main reason is that all major U.S. newspapers are based in cities. Cities in America are in the main run by Democrats, because they are populated, by and large, with Democrats, and very often also surrounded by Democratic suburbs. And because cities are run by Democrats, and populated by not only by Democrats but, very often, by liberal, minority, and immigrant Democrats, they tend to have laws on the books that at least formally signal a desire to serve the interests of these voting groups -- their residents, let's call them. The Koch brothers could try to make the Los Angeles Times or the Baltimore Sun more appealing to a different intellectual community. But if they were to buy the papers and push their newsrooms in a more conservative direction, I suspect they would see an increase in the pace at which the geographic communities that once sustained the publications abandon them.

Who's afraid of the big, bad Koch Brothers?

[Commentary] Why is the City of Big Shoulders so afraid of the Koch Brothers? Our snootiness this time seems much more wan and hollow than it did in 1984, when the Fields of department store fame sold the Sun-Times to Rupert Murdoch. So why, then, are we so afraid of a couple of reactionary rich guys from Kansas? So why do we care that these funders of conservative Republican causes want to buy a few newspapers in some of the nation's most liberal cities? Do we really think they'll be able to not only control the content in Tribune Co. properties but also brainwash us with it? Come on, Shoulderans. Have some faith in yourselves. Let's take their money.

[Pacatte teaches at Northwestern University's Medill School of Journalism]

Gun Control and the Media

In the four months since the Newtown, Connecticut shootings, the tone of the conversation about gun control on Twitter has shifted sharply several times in apparent response to ongoing events, according to a Pew Research Center analysis of nearly 21 million tweets from December 18 through April 21.

In that period, the Twitter sentiment overall was almost balanced between those supporting stronger gun control measures (42% of the conversation) and those opposed (38%), according to the report. That is in contrast to the first three days after the December 14 attack when an earlier Pew Research report found that pro-gun control voices dominated their opponents 64% to 21%. But what stands out even more is the fluid nature of the debate on Twitter. In 10 of the 18 weeks studied, assertions favoring tougher regulations outnumbered those opposing; in seven of those weeks, the sentiment against a new law was more prominent. In one of those weeks, the mix was exactly even. The findings also suggest that while pro-gun control forces dominated in the emotional and painful hours immediately following the attack, over time the conversation shifted to reflect the nation's more divided view of gun control that has become evident in recent years. At the same time, one of the biggest shifts in Twitter opinion occurred the week of the April 17 Senate vote, when sentiment favoring tougher gun laws outstripped expressions of opposition by 3-1.

Why one newspaper printer is planning for growth

Many people say the future of newsprint is bleak, but Fred Eychaner doesn't agree.

Chicago-based Newsweb Corp., Eychaner's printing company, is building a new 60,000-square-foot facility in the northwest corner of the city that will include a faster press. He'll shift his business to the new location later this year and shutter the company's existing operations on Fullerton Avenue, Newsweb President Charles Gross said. Newsweb, a private company that prints many papers with small circulations, is doubling down on newsprint just as many newspaper executives are turning to digital products for increased revenue and mulling how they can reduce the cost of their print products. Newsweb management knows it's being contrarian, Gross said.

In the Coming Gigabit Era, Not All ISPs Can Win

Now that Google Fiber is to be built in three U.S. cities, and given AT&T’s announced intention to counter with a 1-Gbps network of its own in Austin, Texas, new attention will be paid to precisely what has to be tweaked in an ISP’s business plan to make such networks possible on a wider scale.

Other ISPs are taking a look at the economics as well. Wicked Broadband in Lawrence, Kansas, for example, is among the latest to announce it will build a 1-Gbps network. Work will have to be done on both the revenue and cost fronts, since the retail pricing set by Google Fiber ($70 a month for 1 Gbps, free 5 Mbps service) disrupts current pricing levels. Where available, 1-Gbps connections have sold for about $300 a month (Utopia in Utah) (EPB Fiber in Tennessee) (Sonic.net in northern California). With a $70 retail price for 1 Gbps, all lower speed services likewise will have to be reevaluated. That is going to compress profit margins for any ISP that actually does boost speeds, even if speeds are not increased all the way to 1 Gbps immediately, since the “1 Gbps for $70” pricing umbrella almost inevitably will require a revision of all lower-speed prices as well, as that price point is lower than what ISPs now set for 50 Mbps services.

Connect America Costs to be Based on Fiber-to-the-Premise

When the Federal Communications Commission determines how much support to offer price cap carriers to bring broadband to areas that do not have broadband today in Phase 2 of the Connect America Fund program, the funding offered will be calculated based on the assumption that the carrier will use a fiber-to-the-premises approach.

The FCC made the decision to use this approach in a report and order issued yesterday, in which the commission also said it would use a greenfield approach in calculating support levels. The FCC’s decision to calculate funding using FTTP may come as a surprise to readers, many of whom are acutely aware of how adamantly the crafters of Universal Service reform plans have defended a target speed of 4 Mbps downstream and 1 Mbps upstream for the broadband Connect America Fund program. In many cases carriers could achieve the 4/1 Mbps speed target using digital subscriber line (DSL), which typically is a less costly upgrade than doing an overbuild using FTTP — and it was that logic that appeared to drive the relatively unambitious speed target. In justifying its decision, the FCC noted that DSL networks have higher expected operating expenses than FTTP networks and are more likely to require significant additional investment to make faster broadband offerings available in the future.

Carriers accepting CAF Phase 2 funding will not be required to deploy FTTP however.

Challenged by Google Fiber, ISPs opt to hasten their downfall

[Commentary] Last summer I posited that Google's fiber play in Kansas City would create a ripple through other regions of the country.

The first surprise was the continued ostrich maneuver that some big cable and DSL providers are pulling, namely the "customers don't want gigabit Internet" front. This could be likened to a lead paint salesman pooh-poohing latex paint because "customers don't want their health." It's just blather -- a smokescreen to obscure the fact that the entrenched monopolies/oligopolies do not want to upgrade their networks. It's easy to justify delivering subpar performance for premium prices if you delude yourself into thinking that your customers don't want anything more.

The second was the speed with which Google Fiber has been requested and deployed. There are already plans to expand the initial Kansas City footprint, and Google recently announced plans to deploy a new network in Austin, Texas, as well as purchase a failed community fiber network in Provo, Utah, and turn it into a Google Fiber plant. Suddenly, we're looking at gigabit fiber Internet in three locations in the United States, not just a "test" in Kansas City.

Third was the reaction from other segments of the incumbent ISP cabal. AT&T announced it will be deploying a gigabit fiber network in Austin as well. Forgive me if I don't hold my breath on this one. I figure this is a press release designed to bluff Google and other involved parties in the Austin area and to gain some mindshare that AT&T is stepping up to the challenge.

Time Warner Cable sees the Google Fiber threat and offers Austin free Wi-Fi

Competition is grand. With Google planning to build out a fiber-to-the-home network in Austin, Texas next year, the local incumbent broadband providers are tweaking their models.

AT&T has threatened to build its own fiber to the home, gigabit network provided it gets the same concessions from state and city officials that Google did. And Time Warner Cable? Well, it’s offering Austin subscribers free Wi-Fi. Time Warner said that existing customers with its standard cable package or above can log onto a city-wide Wi-Fi network the cable company is building out. Why now? Time Warner cites Google Fiber’s plans as a reason to kick its free Wi-Fi project into gear.

Time Warner CEO: 'Nobody' Will Pay for Aereo Service

Aereo doesn't have a compelling value proposition for consumers, Time Warner chairman and CEO Jeff Bewkes said. "If law allows it, which I don't think they will, they will offer [three to four] free-to-air channels. They are free already. All they are doing is charging [people] $8 per month to get them on-demand." Also, broadcast networks' share of total TV viewership has declined over the years, he also highlighted. Appearing at a media and entertainment conference, he also one again shrugged off concerns about the challenge that online video streaming service Netflix poses to his company's HBO.