February 2014

Public Diplomacy and Press Freedom

[Commentary] Among the principal assets of US public diplomacy are American values. They are admired around the world, even by many people who dislike American policy. No other political system offers such extensive individual and systemic freedoms as those enumerated in the Bill of Rights. Showcasing and standing up for those freedoms should be at the heart of US public diplomacy.

To narrow this a bit, consider freedom of the press. From time to time, it faces challenges within the United States, but it remains a fundamental element of American law and national character. As an instrument of soft power -- which relies on attraction rather than coercion -- it is an invaluable attribute. US public diplomacy should proceed on several levels. First, President Barack Obama should set the tone with a major speech about press freedom. It should be translated and disseminated widely. Second, the United States should make clear that it is standing by its values. It should pressure the Egyptian government by threatening to withhold aid until press freedom -- which enjoyed a brief surge of growth after the uprisings of 2011 -- begins to be rebuilt. Third, the State Department should shine a spotlight on its existing programs in support of international journalists and should expand those efforts. Along with the work of numerous private organizations, the US government already offers foreign journalists a wide array of training programs and opportunities to visit the United States. These should be made more visible to diverse publics, not just the international journalism community. The breadth and virulence of current efforts to silence journalists is striking. Those in countries where independent reporting of news has been blocked might well ask, "Where is the United States?" The official US response is usually little more than offering perfunctory remarks about the value of a free press and finger-wagging at the governments jailing or otherwise obstructing journalists. This is not enough.

[Seib is a professor at the University of Southern California]

Is the Future of Hispanic Broadcast Television Up in the Air?

[Commentary] Hispanics are among the most enthusiastic consumers of information, news and entertainment in the United States today. They value reliability, accuracy and most importantly, access. To many of these families the high cost of monthly basic cable and satellite TV packages are beyond their means. As a result, they turn to broadcast television for their favorite shows, community news and critical updates during emergencies.

In fact, 51 percent of the 59.7 million of Americans who rely on free, over-the-air broadcast TV live in homes where Spanish is the language of choice. There is no question that the 43 percent demographic growth in the US Latino population during the past decade has greatly influenced consumer preferences and trends in the video marketplace. Preserving access to this content on the public airwaves and ensuring a system that continues to invest in this type of programming well into the future is critical to the Hispanic community. But in the debate over retransmission fees between cable providers and broadcast networks, the important voice of the Latino consumer has been lost. In the end, big cable and satellite TV providers don't care if some American consumers can't afford to pay for their service, they'll bank on future price hikes that gouge their current customers and increase their record profits at the expense of US consumer and local broadcast TV stations. If big pay-TV succeeds in effectively killing the vital retransmission fees that broadcasters rely on to provide quality local programming, we risk losing our Hispanic broadcasters and the valuable and important local programming they provide to tens of millions of Hispanic TV viewers throughout America.

[Gus is Board Chair and President, The Hispanic Institute]

Cell phone as smoking gun: In court, few messages are gone for good

According to legal forensic experts, phones these days have replaced computers as the most important source of digital evidence -- evidence that can nearly impossible to erase for good.

In the legal process known as discovery, people identify and turn over documents the other side thinks will help their case. This has normally meant turning over filing cabinets and bankers boxes, but today discovery is more likely to involve laptops, e-mail servers and mobile phones. Typically, lawyers will ask people to surrender their phones for a few hours to a firm that specializes in storing and scouring digital Smoking Gun and Laptopdocuments. Once the sweep is complete, the phones (and other electronic devices) are returned to the owners, leaving the lawyers to pick through the copied set of phone files in search of a bombshell. Sometimes they find one.

Privacy Workshop to Explore "Big Data" Opportunities, Challenges

President Barack Obama asked Counselor John Podesta to lead a comprehensive review of how “big data” -- data sets so massive, diverse, or complex, that conventional technologies cannot adequately capture, store, or analyze them -- will affect how Americans live and work. Senior administration officials have since begun to look at the implications of collecting, analyzing, and using such data for privacy, the economy, and public policy. Because we all have an important stake in the future of privacy, hearing from a broad range of experts and engaging the public is critical to this effort. To advance this inquiry, the White House Office of Science and Technology Policy will be co-hosting a series of public events to hear from technologists, business leaders, civil society, and the academic community. The first event is a public workshop organized by the Massachusetts Institute of Technology (MIT), entitled “Big Data Privacy: Advancing the State of the Art in Technology and Practice.” The workshop will be held on March 3, 2014.

The British Are Streaming . . . For Free! So Why Isn't NBC?

In the US, NBC has a death grip on Olympics coverage, aggressively keeping clips off YouTube and monetizing its broadcast at every possible turn. But the BBC tells a much different story.

This winter, the BBC is broadcasting the Olympics live and in their entirety at no additional cost to viewers. To stream NBC's live Olympic coverage stateside, however, customers must absorb the cost of both a pay-TV subscription and Internet connection respectively (not to mention withstand commercials) for access to the online broadcast. Sports enthusiasts within the UK, however, can enjoy not only their national BBC television broadcast, but each and every Olympic event streamed live to their preferred desktop or mobile device by purchasing a standard yearly BBC license (for only £145.50 per color TV per year, no less) -- ad free.

An Open Source Library For Adding Sound Bytes To Print Journalism

When Texas State Senator Wendy Davis gave her 13-hour filibuster against an anti-abortion law, journalists filled the web with a heap of multimedia: videos, tweets, GIFs, and Internet memes that often outshined their written articles. But the Washington Post blog “The Fix” didn’t make its readers choose between listening and reading its filibuster coverage. By using SoundCite, a web tool that streams an audio clip behind the text, the Post’s account of Davis’s speech uniquely captured the event’s emotions in digestible snippets without awkwardly breaking up its written text.

The tool’s original developer is Medill School of Journalism senior Tyler Fisher, who originally conceived SoundCite to improve the way online music articles weaved sound clips and their text together. An arrow appears next to the words that are animated by the audio, and a moving progress bar slides across the text, so you stay focused on reading. At just over a year old, SoundCite has not only made its appearance in the music-sphere, like at WBEZ Chicago Public Radio, but has also entered other types of newsrooms, like the Washington Post, JSOnline, and Education Week. Startups aimed at content publishers are growing in numbers, with tools like Gui.de and SpokenLayer and Readrboard offering to give publishers easy access to the kind of functionality that users have come to expect from other parts of the social web.

Verizon Projects Higher Margins and Sustained Revenue Growth in 2014

With the best wireless asset in the US now under complete ownership of Verizon Communications, the company is poised to expand margins and grow revenues in 2014.

Verizon completed its acquisition of Vodafone Group’s 45 percent minority interest in Verizon Wireless on Feb 21 -- and, on the first full day of trading for the new Verizon, the company announced additional details related to its 2014 financial outlook. “Full ownership of our wireless asset is a major milestone for Verizon customers and shareholders,” said Lowell McAdam, Verizon chairman and CEO. “We see a new phase of wireless growth and expanding opportunities as mobile networks become the platform for most of the world’s digital traffic.” Verizon expects to sustain consolidated revenue growth rates. The company is targeting 4 percent consolidated revenue growth in 2014, compared with 4.1 percent in 2013. The company expects to deliver continued strong cash flows to fund network investments, reduce debt and support the dividend policy of Verizon’s Board of Directors. The new Verizon is also positioned to deliver integrated products and solutions to customers even faster. A recently formed companywide Product Development and Management organization will leverage all of Verizon’s assets to develop innovative products quickly across the company’s wireless, wireline, IP and cloud networks and platforms. CEO McAdam has named Marni Walden, formerly chief operating officer of Verizon Wireless, to lead this new organization.

Verizon: Heavy Web users should pay more

Heavy broadband users should help shoulder the cost of their traffic, but Verizon Communications does not give preferential treatment to some Web traffic, said Verizon Chairman and CEO Lowell McAdam.

Verizon has had its own interconnection discussions with Netflix related to increasing the video provider's traffic speeds on the broadband carrier's networks, McAdam said. The Comcast and Netflix deal shows "the commercial markets can come to agreement on these to make sure the investments keep flowing," McAdam said. McAdam addressed the Federal Communications Commission's proposed network neutrality rules about Vodafone's 45 percent stake in Verizon Wireless. The FCC's move to resurrect net neutrality rules should provide "clarity" for the broadband industry, said McAdam, whose company successfully challenged an old version of the regulations in court. McAdam dismissed concerns that his company would selectively block or slow some Web content. But McAdam suggested that broadband power users should pay extra. "It's only natural that the heavy users help contribute to the investment to keep the Web healthy," he said. "That is the most important concept of Net neutrality." The FCC needs to look at the broad Internet industry, not just broadband providers, when it considers new net neutrality rules, McAdam said. Companies like Netflix, Apple, Microsoft and Google have a role, and "any rules will have to include all of these players," he said.

Netflix/ Comcast Deal Relies on Third-Party Data Centers for Interconnection

Comcast and Netflix confirmed that they have reached an interconnection agreement -- and although the companies did not provide details, sources familiar with the matter told the Wall Street Journal that the agreement calls for Netflix to pay Comcast for traffic sent to Comcast customers. A source familiar with the matter told Telecompetitor that the new agreement calls for Netflix and Comcast to interconnect at about a dozen third-party data centers and that Netflix would put storage servers in those data centers.

Netflix originally hoped to get broadband providers to agree to exchange traffic for free by putting specialized storage servers in or near broadband provider points of presence (POPs) to store popular content, thereby minimizing the amount of traffic that would have to traverse long distances to reach end users. But major broadband providers didn’t see that as a solution to the traffic imbalance issue and did not want to set a precedent of allowing content providers to put servers in their POPs. Additionally some providers, including Verizon, are accustomed to getting paid for providing content storage capability to website operators.

Public Knowledge Raises Concerns over Netflix/Comcast Agreement

No one on the outside knows what is happening in this market. However, it is clear that residential ISPs should be in the business of charging their users for access the Internet, not of charging the rest of the Internet for access to their users.

This ensures that they are putting the needs of their users first. From what information is public, it appears that the largest ISPs are demanding payment from networks that deliver content and services that residential broadband consumers demand. Because the large residential ISPs themselves are the ones keeping the terms of their deals secret, it is raises the question of whether they have something to hide. One way to prevent competitive problems from arising, and to reduce the need for future regulation, is to prevent ISPs from holding other networks hostage. This raises concerns in light of the proposed Comcast/Time Warner Cable merger. What has characterized these traffic disputes has been their opacity. We call on the Federal Communications Commission, the Department of Justice, and interested members of Congress to ensure that the broadband market continues to meet the needs of its users, and allows companies like Netflix (and the next Netflix) to offer the services that users have demonstrated they want.