September 2016

Cable One says usage caps are essential for network performance

Cable One has responded to a customer complaint about its broadband usage caps with a three-page letter explaining why the data limits are crucial to the performance of its network and keeping customers. "Managing Cable One’s network for optimal performance is crucial for providing a reliable service," the company said. "Establishing reasonable data plans is an important part of that process."

Cable companies are required to respond to customers who render gripes at the Federal Communications Commission’s online Consumer Help Center. CableOne’s usage caps range from 300 gigabytes for a 100 Mbps service to 500 gigs for its $200-a-month gigabit-speed package. As the company explained in its letter, it no longer charges customers for overages. But subscribers get a letter (a polite one!) if they go over for one month and are automatically bumped to the next higher tier if they exceed their usage limit for three consecutive months.

FCC Commissioner Rosenworcel on SETDA Broadband Imperative and the Homework Gap

The Federal Communications Commission has taken action to address the Homework Gap, but we need to do more—and I believe that more takes place at the state and local level. We need to tap into the creative efforts to bridge the Homework Gap in communities across the country—and make sure that federal policy supports these efforts.

The State Education Technology Directors Association report calls attention to some of these local initiatives. As we wrestle with the new challenges of technology, access, and equity, local solutions deserve federal support. Cooperative policymaking between state and federal authorities is the way forward—just like it has always been the way to tackle our hardest and most intractable problems. By working together we can bridge the Homework Gap and close the cruelest part of the digital divide. And when we do we are going to be able to turn all of our students—all of our students—into not just digital consumers but digital creators. We are going to build a better education system, a stronger economy, and a brighter future.

FCC Commissioner O'Rielly Letter to Paul Wiedefeld, General Manager, WMATA

Federal Communications Commission Commissioner Michael O'Rielly sent Washington Metropolitan Area Transit Authority CEO Paul Wiedefeld a letter saying he’s baffled by the decision of the system to halt a pilot program for Wi-Fi service in train stations. Metro officials have said that an ongoing pilot program bringing Wi-Fi service to six downtown stations will stop after 45 days so they can examine the service. Commissioner O'Rielly wants to know why Metro couldn’t keep the service operational while it evaluated the success of the pilot. “Given the overall questionable state of communications capabilities within the entire system, it seems counterintuitive to cease operations of an additional mechanism that the public can use to reach emergency personnel when warranted."

FCC Commissioner Pai Letter to Chris Henderson, CEO of USAC

Federal Communications Commission Commissioner Ajit Pai sent a letter to Chris Henderson, CEO of the Universal Service Administrative Company (USAC), requesting information on Lifeline subscribers on tribal lands, including: any maps of qualifying tribal lands USAC may use to verify eligibility for the enhanced subsidy; certifications from subscribers that they reside on tribal lands; wireless resellers; and inclusion of a subscriber's eligibility in the National Lifeline Accountability database. Commissioner Pai also asked for information on investigations, audits, or reviews that USAC has conducted from October 2014 to the present that examined whether a wireless carrier sought enhanced subsidies only for eligible subscribers living on tribal lands, specific information about USAC’s checks to detect fraud and information regarding subscribers and provision of Lifeline on Oklahoma tribal lands.

Sen Cruz slams internet transition plan on Senate floor

Sen Ted Cruz (R-TX) hammered on the Senate floor the Obama Administration's deal to relinquish supervision of the Internet Corporation for Assigned Names and Numbers (ICANN). Sen Cruz said President Obama’s decision “poses a significant threat to our freedom,” and that “it will empower countries like Russia, China and Iran to be able to censor speech on the internet.” Sen Cruz said that he isn’t convinced that an international regulatory body would be free from influences that could lead to internet censorship. The senator also highlighted national security concerns. “Congress has received no insurance from the government to keep dot-gov or dot-mil” domain names, he said, which could facilitate “foreign phishing scams.”

A national security expert refuted this, saying that the transition wouldn’t affect .mil or .gov names. According to the expert, these are already under the jurisdiction of the federal government and would remain there regardless of who controlled IANA. That expert also argued that US supervision of ICANN and IANA would give some countries a political excuse to attempt to intervene in the affairs of the organizations, but that they would have no such leverage in the hands of an international body.

Relatively Few People Are Partisan News Consumers, but They’re Influential

[Commentary] Anyone who has followed this election carefully would be forgiven for thinking that voters have diverged into two separate realities. But it’s too soon to declare that we have entered a “post-fact” apocalypse, especially when we consider where people get information about politics. New research shows that the great majority of people learn about political news from mainstream, relatively centrist media sources, not ideological websites or cable channels. However, relatively small numbers of partisans, especially Republicans, are heavy consumers of a highly polarized media diet. This dynamic helps explain why there is so much concern about “echo chambers,” even though most people don’t confine themselves to one. This, then, is the paradox of echo chambers: Few of us live in them, but those who do exercise disproportionate influence over our political system.

[Brendan Nyhan is a professor of government at Dartmouth College.]