Chairman Response Regarding High Speed Broadband in Rural Communities
On March 13, 2019, Sens Tina Smith (D-MN) and Amy Klobuchar (D-MN) wrote to FCC Chairman Ajit Pai requesting an investigation into the business practices of Frontier Communications Corporation, and its subsidiary Citizens Telecommunications Company of Minnesota, LLC. In 2018, hundreds of consumer complaints across the state prompted the Minnesota Public Utilities Commission to request the Minnesota Department of Commerce (Department) to open an investigation into Frontier's quality of internet and telephone service, billing practices, and customer service.