November 2020

Facebook said it would buy Kustomer, a startup that specializes in customer-service platforms and chatbots, part of an effort by the social-media giant to help companies use its platforms to do business. Though terms weren’t disclosed, people familiar with the matter said it would value New York-based Kustomer at a little over $1 billion. Closely held Kustomer, whose technology takes conversations from different channels and puts them on a single screen, was valued at $710 million in a private funding round roughly a year ago, according to PitchBook.

Connected Nation finds that 47 percent of US school districts—6,132, to be exact, representing about one-third of public K-12 students—meet the 1 Mbps/student standard. Still, that means about two-thirds of students lack what Connected Nation calls “scalable broadband” in schools. The broadband gap isn’t only a problem for remote learning. “Early childhood” videos on YouTube nearly all have advertising. And as video dominates online instruction, more educators need easy-to-use resources for video creation.

On December 12, 2013, the Federal Communications Commission adopted a Notice of Proposed Rulemaking proposing to revise its rules governing mobile communications services aboard airborne aircraft, and to permit inflight voice and/or data services via mobile wireless frequencies subject to certain conditions. Based on the record in response to the FCC’s proposals, the FCC declines to pursue, and hereby closes, this rulemaking proceeding. The record is insufficient to determine any reasonable solution that would strike an appropriate balance of competing interests.