Shannon Thomas Carroll, head of global environmental sustainability for AT&T, knows how difficult it is to find reliable climate data. When sustainability officials at the telecommunications giant began searching for local-level data on climate impacts as part of the company’s efforts to shore up its infrastructure in response to climate change, they had a lot of trouble finding usable information.
A discussion with:
- Alexandra Givens, President & CEO of the Center for Democracy & Technology
- Henry Claypool, Technology Consultant for AAPD and Former Director of the HHS Office on Disability
- Sandy Ho, Director of the Disability Inclusion Fund at Borealis Philanthropy
- Jenny Choi, Director of Programs at the Media Democracy Fund (moderator)
Learn all about the Affordable Connectivity Program (ACP), the recent federal internet subsidy. Hear from the National Consumer Law Center about how this program has changed as it transformed from the temporary EBB program to the long-term ACP. Talk about the new and enhanced consumer protections. Hear from Digital Equity practitioners at the KC Digital Drive talking about what outreach and sign up looks like in their communities, what’s working well and also what kinds of problematic behavior they are seeing from bad actors.
It’s the time of the year when the results come out for the American Customer Satisfaction Index that asks customers to rate their satisfaction with a wide range of industries and the larger companies within those industries. This is a huge nationwide poll that ranks the public’s satisfaction with 400 large companies in 45 sectors. As has been happening for many years, the large Internet Service Providers (ISPs) come in dead last when comparing ISPs to 44 other industries. ISPs were given an overall customer service ranking of 64.
The city of Amarillo (TX) announced a $24 million project with AT&T to build its fiber network to more than 22,000 customer locations throughout the city. The project proposes providing access to AT&T Fiber for homes, businesses and government agencies in the city center. The project is contingent upon funding approval by the city of Amarillo and a final contract between AT&T and the city. Extensive planning and engineering work will begin immediately upon execution of the contract.
© 1994-2024 Benton Institute for Broadband & Society. All Rights Reserved.
