Cox Gigablast Advertising Claims Challenged – Some Upheld, Some Not
The National Advertising Division (NAD) of Better Business Bureau National Programs has upheld some claims made by Cox in television and radio advertising for its Gigablast internet service but has advised Cox to make changes to the advertisements. BBB National Programs is a non-profit organization that resolves disputes between advertisers. The decision came in response to a challenge from AT&T. In the ads, Cox states that it has gigabit available everywhere – a claim that NAD said is true throughout areas where the advertising has run.