June 2023

Broadband Cost Recovery: A Study of Business Models for 50 Broadband Providers In 24 US States

The cost to manage video streaming in broadband networks is growing 2-3 times faster than revenue, frustrating broader investment and affordability goals. Some 44 of 50 broadband providers report that streaming video accounted for at least half of all their network traffic, with at least 23 providers reporting that streaming video accounted for at least 70 percent. Three-quarters of broadband providers experience that video streaming negatively impacts their ability to serve their customers without additional investment.

Community Spotlight: Bridging the Digital Divide for AAPI Communities

It is clearer than ever that internet access and digital literacy skills are crucial to fully participate in society. From accessing healthcare and job opportunities to building movements and lifelong connections, internet access is an essential utility that all Americans need. Asian American and Pacific Islanders (AAPI) across the US are demanding greater access to more reliable and affordable internet and digital literacy classes.

What generative AI means for the communications sector

Whether you believe that generative AI has the potential to change the world for good, or that it poses more risks than benefits, most experts agree it is likely to have a significant impact on the future of our economy and society as a whole. This is certainly true for the communications industries. From security to broadcast content, and from online safety to spectrum management, generative AI promises to disrupt traditional service delivery, business models, and consumer behaviour. The use of generative AI could also pose risks.