May 2024

Broadband Forum CEO: ISPs are paving a path to 'Connectivity+'

Amid slowing broadband subscriber growth, service providers are exploring ways to drive up overall revenues alongside average revenues per user with new services and applications. Some operators are pursuing that with premium whole-home Wi-Fi offerings, low-latency gaming tiers and home security or bundling in streaming services that take advantage of the high data speeds. Support of such strategies and initiatives is of growing importance at the Broadband Forum, an organization that works with standards that support the end-to-end broadband ecosystem.

Widespread Customer Satisfaction Gains for Wireless Phone Service; Cell Phones Reach All-Time ACSI High

The 5G revolution is in full swing as consumers perceive significant improvement in both the wireless phone service they receive and their chosen mobile devices. The American Customer Satisfaction Index (ACSI) report covers three categories of wireless phone service providers—mobile network operators (MNOs), fullservice mobile virtual network operators (MVNOs), and value MVNOs—as well as cell phone manufacturers. ACSI scores are reported on a 0 to 100 scale. Key takeaways include:

Experts warn: Don’t wait to assemble and train your workers for BEAD

Companies that plan to apply for Broadband Equity, Access and Deployment (BEAD) funds should be planning now for how they’re going to staff their projects. Evan Feinman, director for BEAD with the National Telecommunications and Information Administration (NTIA), said state workforce groups typically wait until there is a job shortfall before they initiate training programs. “In this instance, we know there’s $42.5 billion of demand,” said Feinman. “They need to be ramping up training.

President Biden Wants to Send Billions to Rural America, but This Must Happen First

President Joe Biden regularly emphasizes how the major pieces of legislation he has signed — the Infrastructure Investment and Jobs Act, the CHIPS and Science Act and the Inflation Reduction Act — expand opportunities for Americans. This is especially true for rural Americans. Those three laws appropriated billions of dollars — about $464 billion — for many projects that could be particularly relevant to rural communities, allowing them to dream of a different economic future.