The fiber rollout may be slow and concentrated in urban areas, but it’s customers’ preferred choice when available. Fiber internet service providers (ISPs) outshine non-fiber ISPs 76 to 68 (out of 100) for customer satisfaction, per the American Customer Satisfaction Index (ACSI) Telecommunications Study 2024.
Two incumbent local exchange carriers (ILECs) in Virginia—Amelia Telephone Corporation and New Castle Telephone Company—will be the property of RiverStreet Management Services LLC under an agreement signed on May 31 with TDS Telecom, current owner of the ILECs. The deal is based on a stock purchase agreement with RiverStreet.
For years, the federal government has avoided any attempt to resolve a long-standing problem: how to sustain funding for the Universal Service program. But perhaps that could change now that the lack of funding for the Affordable Connectivity Program (ACP) has gained substantial mindshare with the American public. Some stakeholders believe both problems can be solved by funding the ACP through the Universal Service Fund (USF) and expanding the types of entities that are required to pay to support the program.
Congress inserted an interesting requirement into the bill that reauthorizes the funding for the National Telecommunications and Information Administration (NTIA). Both the House and Senate added language that would require that a national broadband plan be created that would try to put the Federal Communications Commission, the NTIA, US Department of Agriculture, and other agencies on the same page.
A discussion on digital equity and education as interrelated and complementary goals
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On May 2, 2024, New Street Research Policy Advisor and Brookings Nonresident Senior Fellow Blair Levin testified before the Senate Subcommittee on Communications, Media, and Broadband at a hearing entitled The Future of Broadband Affordability.
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